Current Opportunities

Brandwatch is forging the path for the next level of social intelligence. We have already created the best Enterprise Social Intelligence platform in the world, but that’s just the start. We’re on a mission to bring together the things we do well – engineering, design and understanding customer needs – to help businesses and brands prove and optimise the value of their marketing in an ever-changing social world. We are creating new products and solutions that enhance the intelligence our customers get from social data, to help them make smarter and quicker business decisions. Better. Bolder. More Brilliant.

Brandwatch is currently seeking a Vice President of North American Enterprise Sales to support our hyper-growth and market leading technology position. This person will play a key role as he/she leads this highly visible and motivated team that generates revenues and achieves individual, team and organizational quotas. You will design and lead our North American Enterprise sales strategy, while providing definition and implementation of the plan for sales to achieve Brandwatch’s aggressive growth objectives.

Responsibilities:

  • Lead and drive overall sales strategy to develop and close new business within the North American enterprise market
  • Be a people focused leader for your team and a metric driven colleague
  • Build and architect a winning sales team through hiring and inspiring team members
  • Mentor and develop sales team which includes training on Brandwatch’s sales process, the Challenger Sale
  • Plan and lead regularly scheduled forecast meetings
  • Coach direct reports regarding key account strategies to drive closure
  • Report on sales activity and forecast to Brandwatch’s leadership team
  • Align and leverage internal resources to build, develop, and close strategic account and wins
  • Lead and inspire the sales organization to achieve quarterly and annual revenue growth targets by establishing sales goals and monitoring their achievement
  • Design sales plans through competitive analysis and thoughtful product positioning
  • Provide focused leadership to the sales team that will foster success based on a culture of customer success
  • Evangelize and embed a sales and pipeline management process by developing and maintaining executive and senior-level client relationships in key accounts
  • Maintain a personal presence and be visible with the sales team through customer engagements
  • Directly participate in closing deals with target accounts and driving business initiatives for future success

Experience/Skills Required:

  • 10+ years of B2B SaaS sales experience in an individual contributor
  • 5+ years in sales leadership/management role
  • Empathetic, people/relationship oriented leader
  • Problem solver and road block clearer with a willingness to get hands dirty
  • Humility, high business ethics and open mindedness
  • Demonstrated success in building strategic customer relationships at the C level
  • Successful track record of building world class internal and field sales teams
  • 5-8 years of leadership responsibility in a technology (preferably SaaS software) sales organization, with success in achieving sales targets in direct routes-to-market
  • Track record of delivering annual sales targets in excess of ~$35 million
  • Proven experience developing sales teams that consistently deliver 25% yearly increases in revenue
  • Successful track record selling SaaS solutions to SMB, middle-market and enterprise customers businesses
  • Customer-focused with an outstanding knowledge of proven sales processes and solution-selling strategies
  • Strong planning, financial, and analytical skills; proven ability to apply these skills with business acumen to complex situations with competing priorities
  • Proven track record of success in hyper-growth environment
  • Excellent presentation skills with an ability to partner with senior business leaders to understand needs and deliver solutions

What we offer:

Benefits: We offer a customizable set of benefits, including health/dental/vision coverage, 401K/retirement funds, generous paid vacation, and commuter benefits.

Culture: Brandwatch is a place where the lines between work and fun are blurred. Crain’s New York noticed this and voted us as one of the ‘Best Places to Work 2014’.  As a growing international company, with 7 offices across the globe, communication is key to ensure everyone’s voices are heard, and helps us maintain our flat structure. We listen and learn. We develop our staff. We care about everything, and, above all, we support each other.

Working for Brandwatch: Brandwatch New York is the seat of our growing Americas business. We can be found in the vibrant and central Flatiron district, with excellent restaurants, shopping, and of course Madison Square Park. Our light-filled offices have cupboards bursting with snacks, well stocked drinks fridges, and ShakeShack days.

To all recruitment agencies: Brandwatch does accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes.  

apply

Brandwatch is forging the path for the next level of social intelligence. We have already created the best Enterprise Social Intelligence platform in the world, but that’s just the start. We’re on a mission to bring together the things we do well – engineering, design and understanding customer needs – to help businesses and brands prove and optimize the value of their marketing in an ever-changing social world. We are creating new products and solutions that enhance the intelligence our customers get from social data, to help them make smarter and quicker business decisions. Better. Bolder. More Brilliant.

Due to our rapid expansion we are looking for a Social Media Analyst in our New York office.

The Role: 

This role sits in the Research Services team, reporting to the Head of Research Services. Responsibilities include:

  • Conducting analyses following a customized client briefs
  • Writing bespoke one-off and regular reports, working with account managers to ensure delivery is on time, on budget and to client’s satisfaction
  • Present your research back to the client (both face to face and over the phone) and hold Q&A sessions regarding your work
  • Project managing/co-ordinating other contributors to complete parts of larger reports
  • Suggesting and creating compelling research for sales collateral, our blog, industry events and so on
  • Staying up to date with the social media industry, in particular news relating to new analytical ideas and methodologies
  • Continually seek to identify, suggest and implement improvements both to the Brandwatch Platform and our research methodologies<span

Required Skills/Experience:

  • Strongly analytical background with the ability to highlight the interesting/actionable findings in a broad and complex dataset
  • 2-4 years experience in a commercial research environment, ideally with exposure to working with social media data
  • An excellent communicator, with the ability to clearly explain complex ideas and data, both verbally with clients and in written reports
  • Well versed in the major channels and sites in social media
  • Calm under pressure and collaborative in working style
  • Highly organized and capable of managing workload in deadline driven environment
  • A good level of competency in Excel (including formulas, pivot tables & charting), Word and PowerPoint
  • The ability to quickly pick up use of new technologies
  • Additional languages and/or ability to code using Python are a plus


Benefits:
We offer a customizable set of benefits, including health/dental/vision coverage, 401K/retirement funds, generous paid vacation, and commuter benefits.

Culture: Brandwatch is a place where the lines between work and fun are blurred. Crain’s New York noticed this and voted us as one of the ‘Best Places to Work 2014’.  As a growing international company, with 7 offices across the globe, communication is key to ensure everyone’s voices are heard, and helps us maintain our flat structure. We listen and learn. We develop our staff. We care about everything, and, above all, we support each other.

Working for Brandwatch: Brandwatch New York is the seat of our growing Americas business. We can be found in the vibrant and central Flatiron district, with excellent restaurants, shopping, and of course Madison Square Park. Our light-filled offices have cupboards bursting with snacks, well stocked drinks fridges, and ShakeShack days.


To all recruitment agencies: Brandwatch does accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes.

apply

Brandwatch is forging the path for the next level of social intelligence. We have already created the best Enterprise Social Intelligence platform in the world, but that’s just the start. We’re on a mission to bring together the things we do well – engineering, design and understanding customer needs – to help businesses and brands prove and optimize the value of their marketing in an ever-changing social world. We are creating new products and solutions that enhance the intelligence our customers get from social data, to help them make smarter and quicker business decisions. Better. Bolder. More Brilliant.

We’re currently looking for a Data Analyst to join the Professional Services team.

If you:

  • Like using data to tell stories
  • Solve problems for fun
  • Enjoy testing limits
  • Love helping people
  • Are comfortable not knowing the answer
  • Are comfortable leading meetings
  • Can translate technical to non-technical

You want to:

  • Implement social media measurement solutions
  • Consult with clients regarding social media & data
  • Push the boundaries of social data analysis
  • Lead client and prospect meetings as a subject-matter expert
  • Provide feedback to guide new product development

You have:

  • A degree in quantitative or related field including economics, physics, math, statistics, chemistry, biology, neuroscience, linguistics, computer science, engineering, marketing or business analytics

And possibly also have:

  • One or more years of analytical business experience
  • Familiarity with social data
  • Familiarity with computer programming
  • Familiarity with basic statistical concepts (distributions, significance, sampling)
  • Fluency in multiple languages

What we offer

Benefits: We offer a customizable set of benefits, including health/dental/vision coverage, 401K/retirement funds, generous paid vacation, and commuter benefits.

Culture: Brandwatch is a place where the lines between work and fun are blurred. Crain’s New York noticed this and voted us as one of the ‘Best Places to Work 2014’.  As a growing international company, with 7 offices across the globe, communication is key to ensure everyone’s voices are heard, and helps us maintain our flat structure. We listen and learn. We develop our staff. We care about everything, and, above all, we support each other.

Working for Brandwatch: Brandwatch New York is the seat of our growing Americas business. We can be found in the vibrant and central Flatiron district, with excellent restaurants, shopping, and of course Madison Square Park. Our light-filled offices have cupboards bursting with snacks, well stocked drinks fridges, and ShakeShack days.

To all recruitment agencies: Brandwatch does accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes.

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apply

Brandwatch is one of the world’s best Social Media Monitoring platforms. We help hundreds of clients discover, understand and respond to comments made on the web.

As we continue our rapid expansion, we are hiring a Sales Development Representative (SDR) to join our US sales team in our New York office. Our SDRs are in charge of prospecting, educating, and developing our leads to create sales opportunities.

As a Sales Development Representative you will form a part of our sales team with a focus on specific industry verticals and agency groups. Working across multiple channels simultaneously, you’ll need to be:

  • organized, smart, tech savvy
  • a good talker, a better listener
  • interested and excited by what social media means for businesses and be able to create and manage a content calendar made up of our own and other great stuff you find out there

What we do, day-to-day:

  • Prospect, educate, qualify, and develop target accounts and inbound leads to create sales-ready leads and opportunities
  • Successfully manage and overcome prospect objections
  • Interact with prospects via telephone and email and generate interest in Brandwatch products
  • Qualify leads and identify those which meet identified qualification criteria
  • Update CRM (Salesforce.com) to ensure data is accurate
  • Research accounts, identify key players, generate interest and develop accounts to stimulate opportunity

Skills You will Need for this Role:

  • A college degree or equivalent work experience
  • Extremely strong verbal and written communication skills
  • Confidence to overcome objections and convert interest into qualified leads
  • Attention to detail working with internal systems (Salesforce)
  • Strong lead generation abilities
  • Positive and energetic phone skills
  • Must be independent, self-motivated and success-driven, yet willing to work within a team environment

What we offer:

Benefits: We offer a customizable set of benefits, including health/dental/vision coverage, 401K/retirement funds, generous paid vacation, and commuter benefits.

Culture: Brandwatch is a growing international company (6 offices worldwide, with more on the way), voted one of Crain’s ‘Best Places to Work in New York’. We value creativity and a love of problem solving in our staff; with our flat structure, we make sure everyone’s voice can be heard.

Working for Brandwatch: We are located in the vibrant Flatiron district in New York. Our open plan office has all the usual start-up temptations- cupboards bursting with snacks (a range to satisfy all taste buds), fruit bowls, drinks fridges, and of course coffee. Our team bonds over company lunches, happy hours, and volunteer days.

To all recruitment agencies: Brandwatch does not accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes.

apply

Brandwatch is forging the path for the next level of social intelligence. We have already created the best Enterprise Social Intelligence platform in the world, but that’s just the start. We’re on a mission to bring together the things we do well – engineering, design and understanding customer needs – to help businesses and brands prove and optimise the value of their marketing in an ever-changing social world. We are creating new products and solutions that enhance the intelligence our customers get from social data, to help them make smarter and quicker business decisions. Better. Bolder. More Brilliant.

As we continue to rapidly expand our US team, we are hiring an Account Manager – Brands to help service our Pro Account clients, and support our Account Director team, in delivering an industry-leading level of service to our Enterprise client base.

Key Responsibilities:

  • Manage onboarding of new clients and client teams
  • Carry out regular proactive calls/meetings with your clients, according to their tier
  • Develop an understanding of your clients’ needs and challenges and provide strategic advice through effective use of Brandwatch platforms and/or services
  • Manage and troubleshoot your clients Brandwatch Accounts via /Admin and any other tools and platforms provided, including actioning upgrades & client additions.
  • Identify and close relevant revenue uplift opportunities within your client base
  • Work with Support to address clients technical issues
  • Work with Accounts to resolve escalated billing issues
  • Identify and share in-network intel to Group Managers and Sales Development

You will also:

  • Become an expert in using the Brandwatch tool
  • Work with professional services, and occasionally developers, on the management and delivery of client projects, including owning client communication, and ensuring work is delivered to exceptional standards
  • Communicate product, service and industry updates to clients
  • Attend occasional trade shows and networking events (these may be out of office hours)

You will have:

  • 2+ years of experience within a client-facing role
  • Experience in a fast-paced working environment
  • The ability to multi-task and troubleshoot under pressure
  • Ability to be astute, strategic, intelligent, and insightful
  • Excellent account management and relationship building skills
  • Exposure to, and understanding of, social media monitoring tools
  • Tech savviness and experience of using social media/networks
  • Ability to work autonomously
  • A background in digital marketing or at a SaaS vendor
  • Experience working with CRM and/or ticketing systems, such as Salesforce, Zendesk, Zuora, and JIRA
  • Background in social media analytics 

Success Measurement:

You will be measured on:

  • Retention/growth on your evergreen base
  • Revenue generated from referred business

Brandwatch teams all use salesforce.com to do their jobs effectively and efficiently, you will be expected to maintain salesforce.com to a high standard so that it’s up to date and helps people do their jobs.

What we offer:

Benefits: We offer a customizable set of benefits, including health/dental/vision coverage, 401K/retirement funds, generous paid vacation, and commuter benefits.

Culture: Brandwatch is a growing international company (6 offices worldwide, with more on the way), voted one of Crain’s ‘Best Places to Work in New York’. We value creativity and a love of problem solving in our staff; with our flat structure, we make sure everyone’s voice can be heard.

Working for Brandwatch: Brandwatch San Francisco is a stone’s throw from Chinatown and the Embarcadero.  Our newly remodelled open floor plan features a steampunk library and picnic themed conference room (complete with inside lawn!), so feel free to take calls from the hammock. From breakfast burritos to volunteer days, and of course Happy Hour, our team always makes time for fun.

To all recruitment agencies: Brandwatch does accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes.  

apply

Brandwatch is forging the path for the next level of social intelligence. We have already created the best Enterprise Social Intelligence platform in the world, but that’s just the start. We’re on a mission to bring together the things we do well – engineering, design and understanding customer needs – to help businesses and brands prove and optimise the value of their marketing in an ever-changing social world. We are creating new products and solutions that enhance the intelligence our customers get from social data, to help them make smarter and quicker business decisions. Better. Bolder. More Brilliant.

Brandwatch is looking for a Sales Engineer: someone passionate about technology and business, who wants to help potential clients design solutions to marketing problems using social data.  You will be a trusted advisor in meetings, a prolific creator of demonstration builds, and a key person across our largest and most complex deals.  You will use your position in Professional Services to bring the best technical thinking to Brandwatch’s global sales organization.

You will:

  • Build use-case driven configurations tailored to prospects’ needs, as discovered by the sales leads
  • Create demonstrations tailored to the appropriate audience: from CMO to analyst to community manager
  • Collaborate with sales team leads to find real stories and insights in the data
  • Introduce bleeding edge implementation techniques to demonstrate unique ways Brandwatch can solve prospects’ problems and features of the roadmap still in beta
  • Contribute technical knowledge to RFP questions and the questions database
  • Communicate pitch feedback to product teams, and create feature requests
  • Serve as the technical lead and owner of technical deal strategy
  • Find ways to continually maximize efficiencies in the technical sales process and support sales efficiency across sales teams and industry verticals
  • Stay current with industry news, competitor landscape, partner offerings and the latest Brandwatch technology updates and configuration techniques
  • Partner with account management and professional services teams to ensure a stellar experience for new customers

If you have 2+ years experience as a sales engineer at an enterprise SaaS business and if you are:

  • Genuinely curious about how social and data can solve business problems
  • Capable of easily relating complicated concepts to non-technical people
  • An expert on pushing the limits of SaaS products
  • Obsessed with alternative solutions, understands the power in the word “no”
  • Always ready to answer questions out of left field
  • Completely comfortable leading meetings in front of large groups
  • Dedicated to teamwork
  • A writer of inspiring, meticulous scopes
  • A quick learner of new technologies and their value propositions
  • Happier in high speed, high pressure, high impact environments
  • Exceptional at managing your time

We encourage you to apply for this role.

Also great if you have:

  • Experience with buyers in marketing
  • Knowledge of the marketing technology sector
  • Web programming experience

What we offer:

Benefits: We offer a customizable set of benefits, including health/dental/vision coverage, 401K/retirement funds, generous paid vacation, and commuter benefits.

Culture: Brandwatch is a growing international company (6 offices worldwide, with more on the way), voted one of Crain’s ‘Best Places to Work in New York’. We value creativity and a love of problem solving in our staff; with our flat structure, we make sure everyone’s voice can be heard.

Working for Brandwatch: We are located in the vibrant Flatiron district in New York. Our open plan office has all the usual start-up temptations- cupboards bursting with snacks (a range to satisfy all taste buds), fruit bowls, drinks fridges, and of course coffee. Our team bonds over company lunches, happy hours, and volunteer days.

To all recruitment agencies: Brandwatch does accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes.

apply

Brandwatch is seeking a highly motivated leader and team player as a Partner Sales Manager to manage these key partnerships.  This individual will be primarily responsible for sourcing and/or supporting opportunities that involve Brandwatch solution partners.  This will be a quota-bearing role based on revenue closed from partner-sourced opportunities, and this individual will report into the VP, Channels & Partnerships.

This will be a unique and exciting role in that will mix business acumen, technical application, strategy, all facets of marketing, internal/external collaboration and executive exposure.  This individual will become very knowledgeable of the broader digital marketing ecosystem, how all the pieces fit together, and how Brandwatch can leverage the ecosystem as a competitive advantage.

Key Responsibilities:

  • Evangelize Brandwatch across partner organizations and source opportunities for Brandwatch Enterprise and Agency sales teams.
  • Meet and/or exceed a quota based on revenue closed from partner-sourced deals.
  • Manage relevant opportunities with partner involvement during the entire sales lifecycle and as an aggregate pipeline.
  • Construct and execute business plans with Brandwatch solution partners informed by Brandwatch’s strategic initiatives.
  • Align with and influence Brandwatch sales teams to drive partner deals to close, and act as the liaison between Brandwatch and partner teams.
  • Serve as the single-point-of-contact for partners (both internally and externally).
  • Understand partner offerings as well as our own, and advise on which partner technologies best address client needs based on both business and technical factors.
  • Work with Brandwatch sales and account management teams to source opportunities which can be referred out to our partners.
  • Own joint solution offerings from ideation to joint value proposition to integration implementation to go-to-market plans.
  • Help partners build offerings based on the Brandwatch API
  • Collaborate with teams across the organization (sales, account management, professional services, marketing, legal/finance…) – both at Brandwatch and with partners – to successfully support partner relationships, sales opportunities and go-to-market plans.
  • Work with team members of all levels, including executives and the C-suite, to exert influence and produce results.

Requirements / Experience:

  • A minimum of 5 years experience in technology partnerships, sales, account management or similar with demonstration of career progression.
  • BA/BS Required. MBA/MS preferred.
  • Sales mentality with proven history of exceeding revenue targets.
  • Familiarity with the digital marketing ecosystem, SaaS technologies, and platform integrations.  Technical background is a plus.
  • Experience with executing co-selling pitches, go-to-market plans, and joint value propositions.
  • Track record of developing and maintaining executive/C-level relationships.
  • Affinity for cross-team collaboration and driving organizational change.
  • Salesforce and similar internal management tools.
  • Ability to travel as needed.

Key Performance Indicators:

  • Partner deals closed
  • Revenue from partner-sourced deals
  • Inbound/outbound partner leads and co-sell opps
  • Partner qualified opportunities
  • Evangelism sessions and activities
  • Partner marketing events and activities

Attributes:

  • Intelligent
  • Creative problem-solver
  • Self-motivated
  • Passionate and proactive
  • Resourceful in a start-up environment
  • Collaborative and generally helpful
  • Genuinely interested in digital marketing and the tech space overall

What we offer:

Benefits: We offer a customizable set of benefits, including health/dental/vision coverage, 401K/retirement funds, generous paid vacation, and commuter benefits.

Culture: Brandwatch is a place where the lines between work and fun are blurred. Crain’s New York noticed this and voted us as one of the ‘Best Places to Work 2014’.  As a growing international company, with 7 offices across the globe, communication is key to ensure everyone’s voices are heard, and helps us maintain our flat structure. We listen and learn. We develop our staff. We care about everything, and, above all, we support each other.

Working for Brandwatch: Brandwatch New York is the seat of our growing Americas business. We can be found in the vibrant and central Flatiron district, with excellent restaurants, shopping, and of course Madison Square Park. Our light-filled offices have cupboards bursting with snacks, well stocked drinks fridges, and ShakeShack days.

To all recruitment agencies: Brandwatch does accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes.

apply

Brandwatch is forging the path for the next level of social intelligence. We have already created the best Enterprise Social Intelligence platform in the world, but that’s just the start. We’re on a mission to bring together the things we do well – engineering, design and understanding customer needs – to help businesses and brands prove and optimize the value of their marketing in an ever-changing social world. We are creating new products and solutions that enhance the intelligence our customers get from social data, to help them make smarter and quicker business decisions. Better. Bolder. More Brilliant.

Due to our rapid expansion we are looking for a Market Research Analyst (Social Media) in our New York office.

The Role: 

This role sits in the Research Services team, reporting to the Head of Research Services. Responsibilities include:

  • Conducting analyses following a customized client briefs
  • Writing bespoke one-off and regular reports, working with account managers to ensure delivery is on time, on budget and to client’s satisfaction
  • Present your research back to the client (both face to face and over the phone) and hold Q&A sessions regarding your work
  • Project managing/co-ordinating other contributors to complete parts of larger reports
  • Suggesting and creating compelling research for sales collateral, our blog, industry events and so on
  • Staying up to date with the social media industry, in particular news relating to new analytical ideas and methodologies
  • Continually seek to identify, suggest and implement improvements both to the Brandwatch Platform and our research methodologies<span

Required Skills/Experience:

  • Strongly analytical background with the ability to highlight the interesting/actionable findings in a broad and complex dataset
  • 2-4 years experience in a commercial research environment, ideally with exposure to working with social media data
  • An excellent communicator, with the ability to clearly explain complex ideas and data, both verbally with clients and in written reports
  • Well versed in the major channels and sites in social media
  • Calm under pressure and collaborative in working style
  • Highly organized and capable of managing workload in deadline driven environment
  • A good level of competency in Excel (including formulas, pivot tables & charting), Word and PowerPoint
  • The ability to quickly pick up use of new technologies
  • Additional languages and/or ability to code using Python are a plus


Benefits:
We offer a customizable set of benefits, including health/dental/vision coverage, 401K/retirement funds, generous paid vacation, and commuter benefits.

Culture: Brandwatch is a place where the lines between work and fun are blurred. Crain’s New York noticed this and voted us as one of the ‘Best Places to Work 2014’.  As a growing international company, with 7 offices across the globe, communication is key to ensure everyone’s voices are heard, and helps us maintain our flat structure. We listen and learn. We develop our staff. We care about everything, and, above all, we support each other.

Working for Brandwatch: Brandwatch New York is the seat of our growing Americas business. We can be found in the vibrant and central Flatiron district, with excellent restaurants, shopping, and of course Madison Square Park. Our light-filled offices have cupboards bursting with snacks, well stocked drinks fridges, and ShakeShack days.


To all recruitment agencies: Brandwatch does accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes.

apply

As Group Director of Agency Development you will have overall responsibility for winning and expanding Agency business across a diverse set of Agencies, primarily within a Major Holding company.

Your role is to build and maintain strong relationships within your assigned networks, that allow you to identify and sell-in intelligent commercial solutions, resulting in new and increased subscription revenue, whilst maintaining Brandwatch’s positive reputation.  As well as your own network development, you’ll work with inbound and outbound generated opportunities to close deals.

The role will require you to work closely with multiple Brandwatch teams including Sales Development, Agency Account Management, Client Services, Enterprise Sales, Marketing, Professional Services, Development and international teams and you will need to be a proactive and positive member with those teams.

This position offers the ability to run their own book of business and will give the opportunity to develop, define, and execute their own go to market strategy while operating cross-functionally with Account Management, Marketing, and Sales Development for a targeted agency family/group.

Responsibilities:

The following outlines the main responsibilities of the role:

  • Identify, negotiate, sign and collaborate for renewal of multi-agency and/or agency-group wide contracts
  • Build and maintain strategic relationships with key Agency contacts
  • Manage and maintain pipeline
  • Provide agencies with strategic advice and consulting
  • Be up to speed on Agency group wins, losses, strategy and plans
  • Work closely with agency Sales Development Representatives/ (SDR) to develop agency recruitment approaches & plans.
  • Have experience with presenting analytical or measurement platforms at a high level of proficiency
  • Develop and maintain a clear map of the agency group(s) with up to date information on account ownership and status
  • Manage sales processes and negotiations including RFPs, Group presentions and contracts

Ideal Candidate Attributes:

  • 5+ years experience working for, or with Advertising, Social Media, PR, Research, Media Agencies
  • Experience in a quota carrying technology Sales and/or Account management role
  • Experience mentoring and coaching junior team members
  • Experience utilizing Salesforce CRM
  • Proficiency in writing ad-hoc presentations and documents
  • Presenting to large groups and audiences
  • An advanced understanding of social media and/or analytics or measurement technologies
  • Experience managing and maintaining complex client relationships
  • Ability to work independently

Success Will Be Measured By:

  • Agencies recruited, revenue growth across business units/family, retention, and renewals.

Keywords: Omnicom, IPG, WPP, Havas, Denstu, Publicis, Cision, PR newswire, Marketwire

What we offer:

Benefits: We offer a customizable set of benefits, including health/dental/vision coverage, 401K/retirement funds, generous paid vacation, and commuter benefits.

Culture: Brandwatch is a place where the lines between work and fun are blurred. Crain’s New York noticed this and voted us as one of the ‘Best Places to Work 2014’.  As a growing international company, with 7 offices across the globe, communication is key to ensure everyone’s voices are heard, and helps us maintain our flat structure. We listen and learn. We develop our staff. We care about everything, and, above all, we support each other.

Working for Brandwatch: Brandwatch New York is the seat of our growing Americas business. We can be found in the vibrant and central Flatiron district, with excellent restaurants, shopping, and of course Madison Square Park. Our light-filled offices have cupboards bursting with snacks, well stocked drinks fridges, and ShakeShack days.

To all recruitment agencies: Brandwatch does accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes.  

apply

Brandwatch is forging the path for the next level of social intelligence. We have already created the best Enterprise Social Intelligence platform in the world, but that’s just the start. We’re on a mission to bring together the things we do well – engineering, design and understanding customer needs – to help businesses and brands prove and optimise the value of their marketing in an ever-changing social world. We are creating new products and solutions that enhance the intelligence our customers get from social data, to help them make smarter and quicker business decisions. Better. Bolder. More Brilliant.

As we continue to rapidly expand our US team, we are hiring a Junior Account Manager (which we call Client Services Executives) to help service our Pro Account clients, and support our senior Client Services team, in delivering an industry-leading level of service to our Enterprise client base.

In this role, you will:

  • Become an expert in configuring and using the Brandwatch tool
  • Onboard and service a diverse book of clients
  • Provide phone and email support to help clients solve problems, and get the best results from Brandwatch
  • Communicate product and service updates to our client base
  • Assist Account Directors in day to day duties
  • Update CRM and Billing system records for client accounts and opportunities

You will have:

  • 6 months working/interning within a client-facing role
  • Experience in a fast-paced working environment
  • An ability to learn quickly that would make an android envious
  • The ability to multi-task and troubleshoot under pressure
  • Ability to be astute, strategic, intelligent, and insightful
  • Excellent account management and relationship building skills
  • Exposure to, and understanding of, social media monitoring tools
  • Tech savviness and experience of using social media/networks
  • A proactive approach to your work schedule
  • Ability to work autonomously
  • Attention to detail

Icing on the cake:

  • Experience working with or for a social media monitoring provider
  • Demonstrable knowledge of marketing principles and best practices
  • Familiarity with Boolean logic
  • Experience working with CRM and/or ticketing systems, such as Salesforce, Zendesk, Zuora, and JIRA
  • Background in digital marketing or at a SaaS vendor

Success will be measured on:

  • Retention of your shared base clients’ revenue
  • Your clients’ satisfaction levels

What we offer:

Benefits: We offer a customizable set of benefits, including health/dental/vision coverage, 401K/retirement funds, generous paid vacation, and commuter benefits.

Culture: Brandwatch is a place where the lines between work and fun are blurred. Crain’s New York noticed this and voted us as one of the ‘Best Places to Work 2014’.  As a growing international company, with 7 offices across the globe, communication is key to ensure everyone’s voices are heard, and helps us maintain our flat structure. We listen and learn. We develop our staff. We care about everything, and, above all, we support each other.

Working for Brandwatch: Brandwatch New York is the seat of our growing Americas business. We can be found in the vibrant and central Flatiron district, with excellent restaurants, shopping, and of course Madison Square Park. Our light-filled offices have cupboards bursting with snacks, well stocked drinks fridges, and ShakeShack days.

To all recruitment agencies: Brandwatch does accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes.  

apply

As a Senior Sales Executive you will have overall responsibility for winning and expanding Agency business across a diverse set of Agencies, primarily within a Major Holding company.

Your role is to build and maintain strong relationships within your assigned network, that allow you to identify and sell-in intelligent commercial solutions, resulting in new and increased subscription revenue, whilst maintaining Brandwatch’s positive reputation.  As well as your own network development, you’ll work with inbound and outbound generated opportunities to close deals.

The role will require you to work closely with multiple Brandwatch teams including Sales Development, Agency Account Management, Client Services, Enterprise Sales, Marketing, Professional Services, Development and international teams and you will need to be a proactive and positive member with those teams.

Responsibilities:

The following outlines the main responsibilities of the role :

  • Identify, negotiate, sign and collaborate for renewal of multi-agency and/or agency-group wide contracts
  • Build and maintain strategic relationships with key Agency contacts and maintain up to date records of these relationships in Salesforce CRM
  • Maintain up to date records of your pipeline status inSalesforce CRM
  • Be up to speed on Agency group wins, losses, strategy and plans
  • Represent Brandwatch within the agency group in a way that is consistent with the overall company culture and objectives
  • Be able to clearly understand and represent the Brandwatch offerings and how these can help agency offerings to their clients
  • Work closely with the assigned agency Sales Development Representative/s (SDR) to best enable them to create leads and opportunities within the agency group
  • Ensure prospective opportunities that are identified during the sales process as falling with alternate teams or team members are shared/treated accordingly per agreed guidelines, and in a timely manor
  • Communicate wins, losses, account status and other useful information to other Agency Team members in and out of the North America region
  • Run lunch & learn sessions in Key Agencies to encourage growth & innovation
  • Have the skills to be able to present and demonstrate the Brandwatch platform to an advanced level
  • Develop and maintain a clear map of the agency group in salesforce.comwith up to date information on account ownership and status
  • Professionally manage sales processes and negotiations including RFPs and contracts

Ideal Candidate Attributes:

  • Extremely strong commercial acumen
  • An ability to build relationships at all levels of the organization
  • A knowledge of Salesforce CRM
  • A real team player whilst being self sufficient
  • Strong time management
  • A love of pushing boundaries, and innovating
  • Specific Experience and Background:
  • 5 years + in a quota carrying technology Sales/Account management role
  • Demonstrable track record in quota over-achievement
  • An advanced understanding of social media
  • Experience working for, or with Advertising Agencies
  • Experience managing and closing complex sales-cycles

What we offer:

Benefits: We offer a customizable set of benefits, including health/dental/vision coverage, 401K/retirement funds, generous paid vacation, and commuter benefits.

Culture: Brandwatch is a place where the lines between work and fun are blurred. Crain’s New York noticed this and voted us as one of the ‘Best Places to Work 2014’.  As a growing international company, with 7 offices across the globe, communication is key to ensure everyone’s voices are heard, and helps us maintain our flat structure. We listen and learn. We develop our staff. We care about everything, and, above all, we support each other.

Working for Brandwatch: Brandwatch New York is the seat of our growing Americas business. We can be found in the vibrant and central Flatiron district, with excellent restaurants, shopping, and of course Madison Square Park. Our light-filled offices have cupboards bursting with snacks, well stocked drinks fridges, and ShakeShack days.

To all recruitment agencies: Brandwatch does accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes.  

apply

As an Account Director your most important task is to develop strong relationships with your core client network, to grow revenue and satisfaction.

You will also:

  • Become an expert in using the Brandwatch tool
  • Develop an understanding of your key clients’ business and challenges and offer strategic insights for social media monitoring through effective use of the Brandwatch suite of tools and services
  • Identify and close relevant revenue uplift opportunities within your client base/network
  • Work with internal stakeholders on the management and delivery of client projects, including owning client communication, and ensuring ensuring work is delivered to exceptional standards
  • Work with Client Services Executives and Support team members, tasked with aiding in your day to day administrative tasks and clients day to day troubleshooting
  • Act as an escalation point for your clients in solving problems
  • Attend client meetings (including travel)
  • Attend occasional trade shows and networking events (these may be out of office hours)

Candidate Requirements:

  • Minimum of 1 year at Account Director or equivalent level
  • Minimum 3 years working within Account management, within the digital marketing industry
  • Exposure to and understanding of social media monitoring tools
  • History of success in maintaining and developing high value client accounts
  • A strong understanding of Social media monitoring
  • Experience of using social media/networks
  • Desire to learn, driven by a pro-active approach to your work schedule
  • Ability to work autonomously
  • Commercially astute , strategic and insightful
  • Experience with large revenue
  • Strong presentation skills
  • Excellent written and verbal communication skills
  • Passion for the internet
  • Strong computer and desktop skills
  • A capacity to learn quickly that would make an Android envious

Ideal:

  • Experience with a social media monitoring provider, or client -side, or experience engaging a SMM vendor at an agency or brand
  • Demonstrable knowledge of marketing principles and best practice
  • Familiarisation with Boolean logic and Data analysis

Success Measurement:

  • The retention and growth of your base clients revenue
  • Your clients satisfaction levels

What we offer:

Benefits: We offer a customizable set of benefits, including health/dental/vision coverage, 401K/retirement funds, generous paid vacation, and commuter benefits.

Culture: Brandwatch is a place where the lines between work and fun are blurred. As a growing international company, with 7 offices across the globe, communication is key to ensure everyone’s voices are heard, and helps us maintain our flat structure. We listen and learn. We develop our staff. We care about everything, and above all we support each other.

Working for Brandwatch: Brandwatch San Francisco is a stone’s throw from Chinatown and the Embarcadero.  Our newly remodelled open floor plan features a steampunk library and picnic themed conference room (complete with inside lawn!), so feel free to take calls from the hammock. From breakfast burritos to volunteer days, and of course Happy Hour, our team always makes time for fun.

To all recruitment agencies: Brandwatch does not accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes.

apply

Brandwatch is forging the path for the next level of social intelligence. We have already created the best Enterprise Social Intelligence platform in the world, but that’s just the start. We’re on a mission to bring together the things we do well – engineering, design and understanding customer needs – to help businesses and brands prove and optimise the value of their marketing in an ever-changing social world. We are creating new products and solutions that enhance the intelligence our customers get from social data, to help them make smarter and quicker business decisions. Better. Bolder. More Brilliant.

The Enterprise Account Executive should be able to do the following:

  • Be excited to talk to clients about the role of social media and social data across different functions and lines of business within the business.
  • Build solutions based on an understanding of how to bring together Brandwatch and Partner applications.
  • Own your number.
  • Work with the Sales Development Representative team to drive focused demand generation.
  • Understand how social works with different business organizational structures (i.e. hub and spoke, multiple hub and spoke etc)
  • Develop an understanding of the clients’ needs and role of social plays in meeting those needs.
  • Manage multiple complex sales processes
  • Work with other Brandwatch teams in the organization to achieve the best results including Agency sales, Marketing, Professional Services, Product and Legal.
  • Complete RFP responses with support from Sales Support
  • Develop a deep understanding of your aligned business verticals.
  • A successful background in social media / social business sales would be ideal.

The right candidate will have:

  • Very strong commercial acumen
  • Be real team player whilst being self sufficient
  • Be a great cultural fit within Brandwatch
  • An advanced understanding of social media
  • B2B sales experience
  • SaaS / software sales experience * An ability to build relationships at all levels of the organization
  • Have a solution selling approach to sales * Being willing and able to travel * Report on key success criteria to senior management * Strong time management
  • Have a knowledge of Salesforce CRM
  • Have experience with social media analytics, social media management, social CRM or other social systems.

What we offer:

Benefits: We offer a customizable set of benefits, including health/dental/vision coverage, 401K/retirement funds, generous paid vacation, and commuter benefits.

Culture: Brandwatch is a growing international company (6 offices worldwide, with more on the way), voted one of Crain’s ‘Best Places to Work in New York’. We value creativity and a love of problem solving in our staff; with our flat structure, we make sure everyone’s voice can be heard.

Working for Brandwatch: We are located in the vibrant Flatiron district in New York. Our open plan office has all the usual start-up temptations- cupboards bursting with snacks (a range to satisfy all taste buds), fruit bowls, drinks fridges, and of course coffee. Our team bonds over company lunches, happy hours, and volunteer days.

To all recruitment agencies: Brandwatch does accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes.  

apply

Brandwatch is forging the path for the next level of social intelligence. We have already created the best Enterprise Social Intelligence platform in the world, but that’s just the start. We’re on a mission to bring together the things we do well – engineering, design and understanding customer needs – to help businesses and brands prove and optimise the value of their marketing in an ever-changing social world. We are creating new products and solutions that enhance the intelligence our customers get from social data, to help them make smarter and quicker business decisions. Better. Bolder. More Brilliant.

The Sales team is responsible for generating new business from qualification to close with SMEs and mid-market agencies and brands. They are the engine of Brandwatch.

Are you a dynamic, experienced Sales Consultant with a passion for product, technology and the social media space? Here at Brandwatch the Sales team is responsible for generating new business across SME’s, Agencies and Brands (you will work with some of the biggest brands in the world helping guide their social media strategy and planning). They are the engine of Brandwatch, the driving force behind the business.

As a Senior Sales Executive you will focus on your specialist sector/industry and delivering unprecedented results with unrivalled energy and panache! With complete ownership of your given sector you will be expected to define and grow this space to maximise its sales revenue.

You will be responsible for:

  • Discovering prospective clients through the use of inbound leads & external calls
  • Understanding & providing insightful business solutions to our clients problems that will see them meet their business goals
  • Becoming a power user and advocate of the brandwatch platform and be able to apply its functionality to a variety of business use cases
  • Demonstrating the Brandwatch products to reinforce their effectiveness to help socially empower businesses, in use-case scenarios
  • Confidently having technical conversations around the integration and implementation of Brandwatch
  • Liaising with any number of stakeholders to understand business problems, present real-world applications and establish successful relationships.
  • Managing your own Pipeline effectively and rise to the challenge of sales targets that have been set with the aim of smashing them
  • Responding quickly to all requests for proposals (RFPs) & writing proposals
  • Being an ambassador at trade shows and networking events
  • Knowledge sharing across the commercial team to help us surpass sales targets
  • Being adaptable to a dynamic sales process

You must have/be:

  • Minimum of 5 to 7 years’ sales experience selling complex enterprise software solutions using a consultative sales methodology
  • A team player, willing to develop and enhance the business processes with the management team, dedicated to building account plans, executing account strategies, and recording activity
  • Industry/sector expertise; media, automotive, FMCG, healthcare etc. We want you to come with a black book of connections!
  • Solid technical know how to aid in product demonstrations
  • Top-notch written and verbal communication skills across a variety of stakeholders
  • An understanding of the social media landscape and the impact it has on businesses
  • The ability to translate client business needs into solutions solved by Brandwatch
  • A strong drive to meet and exceed measurable performance goals and revenue targets
  • Flexibility and versatility to approach a variety of different business scenarios
  • A desire to contribute to and enhance the team environment

It would be nice if you have:

  • Fluency in another European language
  • A love of tech!
  • A Bachelor degree in business or related field
  • Experience in software or SaaS
  • CRM experience, SalesForce is preferable
  • A sense of humour

What we offer;

Benefits: We offer a range of benefits including; bike to work scheme, pension contribution, childcare vouchers and discounted gym memberships.

Culture: Brandwatch is a place where the lines between work and fun are blurred. As a growing international company, with 7 offices across the globe, communication is key to ensure everyone’s voices are heard, and helps us maintain our flat structure. We listen and learn. We develop our staff. We care about everything, and above all we support each other.

Working for Brandwatch: Brandwatch Brighton is where it all began. We can be found in the vibrant North Laines in our brand new refurbished offices. Whilst we don’t believe in stereotypes, we do host yoga classes and Juice Mondays. We have cupboards bursting with snacks, a well stocked drinks fridge, sushi lunches, flexible working spaces and if you’re lucky we’ll even treat you to an ice-cream on the beach and you can enjoy one of our fortnightly massages right from the office.

To all recruitment agencies: Brandwatch does not accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes.

apply

Brandwatch is one of the world’s fastest-growing tech companies, and its global marketing team is widely recognized as one of the best in the industry.  

We’re looking for an inspired person to join our international events team, representing Brandwatch in North America – located in our beautiful Flatiron Manhattan office in New York.

US Junior Events Manager

The junior events manager will be a smart, creative and socially knowledgeable individual to manage and support our owned events strategy at Brandwatch. S/he will be ready to become the brains driving our US events strategy and analysis, and day-to-day execution of event management.

In this role you will plan and execute events while working closely with sales and marketing managers to identify event goals, content, and promotion strategy, manage budgets, and coordinate all event logistics. This person will have a track record of running successful events for B2B/SaaS companies and have excellent interpersonal and written communication skills.

Responsibilities:

  • Oversee planning, production and execution of events hosted in North America, from large hosted events to participation in industry conferences to influential executive events and training masterclasses.
  • Assist in shaping the event strategy and goals to ensure success.
  • Serve as event project manager – pre-event planning, venue selection, vendor management, agenda and run-of-show, promotion and registration, printing and shipping, budget management, onsite management, follow-up and reporting.
  • Work closely with marketing, sales, product team, PR, and executive management to achieve business goals via event marketing.
  • Track and monitor results of all executed efforts and employ data analytics to create and deliver ongoing reports on ROI.
  • Keep event webpage up-to-date.
  • Manage event calendar, project timelines and event budget.

Skills and Requirements:

  • 1-2+ years relevant experience in B2B event marketing.
  • Demonstrated success in event management and project management.
  • Active and passionate about social business; demonstrates an eagerness to learn. and ability to work independently and autonomously.
  • Superior oral and written communication skills with an innate attention to detail.
  • A career path that demonstrates increasing levels of responsibility and proven successes.
  • Ability to manage time and juggle multiple priorities to execute high-quality deliverables.
  • Skilled negotiator with proven experience finding creative ways to do more with less, and a track record of staying on budget.
  • Understanding of Salesforce, Marketo, Google Analytics and Brandwatch are a plus

What we offer:

Benefits: We offer a customizable set of benefits, including health/dental/vision coverage, 401K/retirement funds, generous paid vacation, and commuter benefits.

Culture: Brandwatch is a growing international company (6 offices worldwide, with more on the way), voted one of Crain’s ‘Best Places to Work in New York’. We value creativity and a love of problem solving in our staff; with our flat structure, we make sure everyone’s voice can be heard.

Working for Brandwatch: We are located in the vibrant Flatiron district in New York. Our open plan office has all the usual start-up temptations- cupboards bursting with snacks (a range to satisfy all taste buds), fruit bowls, drinks fridges, and of course coffee. Our team bonds over company lunches, happy hours, and volunteer days.

To all recruitment agencies: Brandwatch does accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes.

apply

If you know your Instagram from your SnapChat, and have experience of working in social, either agency or client-side, we want to hear from you!

Our Account Managers offer consultative advice and expertise to our wide ranging client base of both brands and agencies. It’s the Account Manager’s job in help our clients integrate social data into their business.

As well as being an expert on all things digital, with the confidence to guide clients through the ever-changing social wilderness, you’ll need the commercial skills to be able to spot opportunities to grow accounts – and follow them through, calling on whatever internal resource you need.

Our Account Managers are in the enviable position of being able to work with a wide range of clients and industries, gaining a sneak peak into the digital strategies of brands and agencies both big and small. if you’ve been looking for the opportunity to work in a cutting edge digital role that allows you to stay ahead of the curve, whilst also flexing your sales muscle, this is the role for you.

You’ll need to be:

  • An experienced Account Manager
  • Charismatic
  • Professional
  • Engaging
  • Experienced in growing client revenue

The ideal Account Manager will have/be:

  • Proven account management experience ideally within a tech environment
  • Excellent knowledge of social media and/or digital sector
  • Ability to communicate across all business levels
  • Exceptional communication skills
  • Fluent French speaker
  • Tech savvy and know your SnapChat from your Instagram!

What we offer;

Benefits: We offer a range of benefits including; bike to work scheme, pension contribution, childcare vouchers and discounted gym memberships.

Culture:  Brandwatch is a place where the lines between work and fun are blurred. As a growing international company, with 7 offices across the globe, communication is key to ensure everyone’s voices are heard, and helps us maintain our flat structure. We listen and learn. We develop our staff. We care about everything, and above all we support each other.

Working for Brandwatch: Brandwatch Brighton is where it all began. We can be found in the vibrant North Laines in our brand new refurbished offices. Whilst we don’t believe in stereotypes, we do host yoga classes and Juice Mondays. We have cupboards bursting with snacks, a well stocked drinks fridge, sushi lunches, flexible working spaces and if you’re lucky we’ll even treat you to an ice-cream on the beach and you can enjoy one of our fortnightly massages right from the office. 

To all recruitment agencies: Brandwatch does not accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes.

apply

As a Sales Development Representative you will form a part of our sales team with a focus on specific industry verticals and agency groups. Working across multiple channels simultaneously, you’ll need to be;

  • Organized, smart, tech savvy,
  • A good talker, a better listener
  • Interested and excited by what social media means for businesses and be able to create and manage a content calendar made up of our own and other great stuff you find out there.

What we do Day-to-Day;

  • Prospect, educate, qualify, and develop target accounts and inbound leads to create sales-ready leads and opportunities
  • Successfully manage and overcome prospect objections
  • Interact with prospects via telephone and email and generate interest in Brandwatch products
  • Daily KPI’s include cold calling prospects.
  • Qualify leads and identify those which meet identified qualification criteria
  • Update CRM (Salesforce.com) to ensure data is accurate
  • Research accounts, identify key players, generate interest and develop accounts to stimulate opportunity

Skills You will Needs to Pre-Qualify for this Role;

  • University degree or equivalent work experience
  • Extremely Strong verbal and written communication skill
  • Confidence to overcome objections and convert interest into qualified leads
  • Attention to detail in working with internal systems (Salesforce)
  • Strong Lead generation skills
  • Positive and energetic phone skills
  • Must be independent, self-motivated and success-driven, yet willing to work within a team environment!

What we offer;

Benefits: We offer a range of benefits including; bike to work scheme, pension contribution, childcare vouchers and discounted gym memberships.

Culture:  Brandwatch is a place where the lines between work and fun are blurred. As a growing international company, with 7 offices across the globe, communication is key to ensure everyone’s voices are heard, and helps us maintain our flat structure. We listen and learn. We develop our staff. We care about everything, and above all we support each other.

Working for Brandwatch: Brandwatch Brighton is where it all began. We can be found in the vibrant North Laines in our brand new refurbished offices. Whilst we don’t believe in stereotypes, we do host yoga classes and Juice Mondays. We have cupboards bursting with snacks, a well stocked drinks fridge, sushi lunches, flexible working spaces and if you’re lucky we’ll even treat you to an ice-cream on the beach and you can enjoy one of our fortnightly massages right from the office. 

To all recruitment agencies: Brandwatch does not accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes. 

apply

As a Sales Development Representative you will form a part of our sales team with a focus on specific industry verticals and agency groups. Working across multiple channels simultaneously, you’ll need to be;

  • Organized, smart, tech savvy,
  • A good talker, a better listener
  • Interested and excited by what social media means for businesses and be able to create and manage a content calendar made up of our own and other great stuff you find out there.

What we do Day-to-Day;

  • Prospect, educate, qualify, and develop target accounts and inbound leads to create sales-ready leads and opportunities
  • Successfully manage and overcome prospect objections
  • Interact with prospects via telephone and email and generate interest in Brandwatch products
  • Daily KPI’s include cold calling prospects.
  • Qualify leads and identify those which meet identified qualification criteria
  • Update CRM (Salesforce.com) to ensure data is accurate
  • Research accounts, identify key players, generate interest and develop accounts to stimulate opportunity

Skills You will Needs to Pre-Qualify for this Role;

  • Fluent in German
  • University degree or equivalent work experience
  • Extremely Strong verbal and written communication skill
  • Confidence to overcome objections and convert interest into qualified leads
  • Attention to detail in working with internal systems (Salesforce)
  • Strong Lead generation skills
  • Positive and energetic phone skills
  • Must be independent, self-motivated and success-driven, yet willing to work within a team environment!

What we offer;

Benefits: We offer a range of benefits including; bike to work scheme, pension contribution, childcare vouchers and discounted gym memberships.

Culture:  Brandwatch is a place where the lines between work and fun are blurred. As a growing international company, with 7 offices across the globe, communication is key to ensure everyone’s voices are heard, and helps us maintain our flat structure. We listen and learn. We develop our staff. We care about everything, and above all we support each other.

Working for Brandwatch: Brandwatch Brighton is where it all began. We can be found in the vibrant North Laines in our brand new refurbished offices. Whilst we don’t believe in stereotypes, we do host yoga classes and Juice Mondays. We have cupboards bursting with snacks, a well stocked drinks fridge, sushi lunches, flexible working spaces and if you’re lucky we’ll even treat you to an ice-cream on the beach and you can enjoy one of our fortnightly massages right from the office. 

To all recruitment agencies: Brandwatch does not accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes. 

apply

Brandwatch is forging the path for the next level of social intelligence. We have already created the best Enterprise Social Intelligence platform in the world, but that’s just the start. We’re on a mission to bring together the things we do well – engineering, design and understanding customer needs – to help businesses and brands prove and optimise the value of their marketing in an ever-changing social world. We are creating new products and solutions that enhance the intelligence our customers get from social data, to help them make smarter and quicker business decisions. Better. Bolder. More Brilliant.

So imagine if you could take all of your experience and smarts and bring them to a company that’s just the right size – small enough that you can have a massive impact as a key member of the global marketing team, but big enough that it’s already successfully operating in New York, San Francisco, London, Berlin and our headquarters in Brighton; that’s been featured in Techcrunch, Mashable, the New York Times, and Bloomberg TV; that has a kickass offering that clients in the know (and many of the biggest brands in the world) LOVE. Sounds good, right?

This Vice President of Product Marketing position is a career opportunity for you, a smart, experienced product marketer, to employ your expertise and judgement to drive decisions and projects that will significantly impact the company’s future. Brandwatch is growing at a rate that excites its shareholders, in a market with tons of potential and dynamism, in an environment that highly values contribution, character and fun along the way. And on the product and product marketing front, this business has some fascinating opportunities and challenges ahead of it that this VP will be instrumental in unlocking.

Join us and help shape us.

Purpose:

  • To maximise both the customer satisfaction and commercial returns delivered by Brandwatch’s portfolio of products by successfully marketing them throughout their lifecycle.

  • To help develop the whole of Brandwatch, its marketing and its people.

KPIs:

  • Revenue by product split

  • Margin by product split

  • Number of products per customer

  • User adoption analytics

Responsibilities:

  • Managing the marketing of the product portfolio from cradle to grave

  • Within that, driving high impact, successful launches that give marketing and commercial teams the platform to deliver business growth

  • Managing a team of four

  • Owning product positioning and pricing – working closely with product and commercial teams, leading the company in its thinking and then delivery of smart positioning and pricing strategies

  • Defining high level messaging and commercial targets for products that then drive integrated marketing plans

  • Championing a deep understanding of client needs – owning this function, distributing and acting on insights within the product marketing and wider marketing and sales teams, including segmentation studies, user analytics and other sources of insight.

  • Developing keen insights about competitive offerings, claims, and go-to-market strategies and ensuring those are actionable internally

  • Informing international market entry decisions and go-to-market strategies with approaches that take into account local and global needs

  • Collaborating daily with product, engineering, sales and marketing colleagues, providing leadership and translation between development and commercial in particular

  • Providing sales teams with the resources and enablement materials they need to close business

  • Contributing to business intelligence including understanding product demand, commercial performance, win/loss etc and using these to drive product marketing decision making

  • Measuring product marketing performance and setting targets

  • Working with key partners to bring joint propositions to market

  • Communicating – through writing, presenting, video, successfully engaging people from different roles and regions

  • Part of the marketing leadership with permission and expectation of making the whole of the business better

Experience:

  • 10+ years working in product marketing providing strategic and tactical direction to enhance/evolve product portfolio.

  • 5+ years in SaaS

  • 5+ years managing people

  • Strong academic and/or entrepreneurial track record

  • Experience with B2B

Attributes desired:

  • Commercial

  • Analytical

  • Able to move from big picture to nitty gritty

  • Ambitious

  • Driven

  • Collaborative

  • Creative

  • Tech savvy (OBVIOUSLY!)

What we offer;

Benefits: We offer a range of benefits including; bike to work scheme, pension contribution, childcare vouchers and discounted gym memberships.

Culture:  Brandwatch is a place where the lines between work and fun are blurred. As a growing international company, with 7 offices across the globe, communication is key to ensure everyone’s voices are heard, and helps us maintain our flat structure. We listen and learn. We develop our staff. We care about everything, and above all we support each other.

Working for Brandwatch: Brandwatch Brighton is where it all began. We can be found in the vibrant North Laines in our brand new refurbished offices. Whilst we don’t believe in stereotypes, we do host yoga classes and Juice Mondays. We have cupboards bursting with snacks, a well stocked drinks fridge, sushi lunches, flexible working spaces and if you’re lucky we’ll even treat you to an ice-cream on the beach and you can enjoy one of our fortnightly massages right from the office. 

To all recruitment agencies: Brandwatch does accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes. 

 

apply

Major duties:

  • Constructing search queries to capture brand mentions on social media sites (full training provided)
  • Validating brand mentions to determine sentiment and assign categories where required
  • Provide analysis and feedback on key topics of discussion
  • Other Adhoc tasks

Typically the work will be done from home and the hours are flexible. The candidate will be required to come into the office for 4 hours of initial training on the system and from time to time to attend meetings regarding work. All training and meeting attendance time are paid.

Education/skills requirements:

  • Must possess native or near native proficiency in the required foreign language
  • Must be computer/internet literate, with a basic familiarity of the use of social media in respective country e.g. Facebook / Twitter usage.
  • Must have own computer to work from home
  • Excellent spoken and written communication skills in English
  • Permission to work in the UK (self employed)
  • To be based in Brighton or nearby is an advantage

To all recruitment agencies: Brandwatch does not accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes. 

apply

Brandwatch is forging the path for the next level of social intelligence. We have already created the best Enterprise Social Intelligence platform in the world, but that’s just the start. We’re on a mission to bring together the things we do well – engineering, design and understanding customer needs – to help businesses and brands prove and optimise the value of their marketing in an ever-changing social world. We are creating new products and solutions that enhance the intelligence our customers get from social data, to help them make smarter and quicker business decisions. Better. Bolder. More Brilliant.

The Brandwatch engineering team is going through a pretty fast evolution. In 2014 alone we nearly doubled in size and reached the milestone of 100 Engineers. In an industry where needs and solutions evolve faster than ever, we felt the need for a clearer sense of purpose, a direction for what we are trying to achieve and how we will contribute to the success of our company.

And so… our mission was born:

To build a real data platform and an ecosystem of intelligent products, with world-class engineering.

With world-class execution: quick iterations of high-quality work from our development teams which already span 3 countries. These teams will continue to grow and multiply, as with our recent acquisition of Peer Index.

This role is an opportunity to join our new London engineering team and together build a brand new product. You will be an experienced engineer with a focus on backend services written in JVM languages. Ideally you will be experienced with processing and analysing large amounts of data, both in real time and in batch.

We currently use Elasticsearch, Kafka, Storm and Hadoop to extract insights from a firehose of social network data. We have an aggressive roadmap, so now is a great time to get involved with a ground breaking new product.

Who you are:

You should be a self starter, a strong communicator and a creative problem solver. You should love technology and care deeply about delivering great products.

Responsibilities:

  • Contribute Java and Scala code to Docker based microservice platform
  • Build big data processing pipelines
  • Suggest new tools, technologies and techniques to help us get things done

What you need:

  • Extensive commercial experience in Java/Scala
  • Working knowledge of Spark or Hadoop (on YARN)
  • Good familiarity with Linux, and an interest in devops
  • Sound practice of agile development: Unit testing, Continuous build integration and deployment (Git, Maven, Jenkins), and Agile methodologies (Scrum, Kanban)

The following would be highly advantageous:

  • Scala
  • Maven or Gradle
  • Stream processing expertise (Storm, Spark, Kafka etc.).
  • Hadoop and related technologies
  • NoSQL – we use HBase and Elasticsearch, with Cassandra following soon
  • An interest in full stack development
  • Demonstrable interest in machine learning or NLP

Engineering Team:

  • Small teams of skilled people, in a friendly and relaxed environment
  • Work with people all over the world
  • “Funky Friday” takes place every other week giving you 10% of your time to work on something new
  • Tech talks, reading groups, generous training and conference budgets, and any technical books you need

What we offer:

Benefits: We offer a range of benefits including; bike to work scheme, pension contribution, childcare vouchers and discounted gym memberships

Culture: Brandwatch is a place where the lines between work and fun are blurred. As a growing international company, with 7 offices across the globe, communication is key to ensure everyone’s voices are heard, and helps us maintain our flat structure. We listen and learn. We develop our staff. We care about everything, and above all we support each other.

Working for Brandwatch: At the end of 2014 Brandwatch welcomed our first acquisition to the family, PeerIndex. Our London office is based centrally in High Holborn and has cupboards bursting with snacks, a well stocked drinks fridge, sushi lunches and flexible working spaces.

To all recruitment agencies: Brandwatch does not accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes.

apply

Brandwatch is forging the path for the next level of social intelligence. We have already created the best Enterprise Social Intelligence platform in the world, but that’s just the start. We’re on a mission to bring together the things we do well – engineering, design and understanding customer needs – to help businesses and brands prove and optimise the value of their marketing in an ever-changing social world. We are creating new products and solutions that enhance the intelligence our customers get from social data, to help them make smarter and quicker business decisions. Better. Bolder. More Brilliant.

We are now hiring a Systems Engineer with experience across Linux and Networks to join our Systems team in Brighton.

Your Responsibilities:

We are looking for a bright and inquisitive individual to join our Materials team as a senior engineer, focusing on building and maintaining Brandwatch’s hosting infrastructure.

The role will cover 

  • Supporting and extending Brandwatch’s hosting infrastructure, consisting of

    • Physical infrastructure based out of two data centres in the UK, built around

      • 400+ Debian GNU/Linux Servers

      • HP/Cisco 1/10Gbit/s Ethernet and Mellanox QDR Infiniband networking

      • Cisco Routers

      • KVM and OpenStack virtualisation

      • Docker

      • Puppet

    • QA/Dev-server OpenStack cluster, based in Brighton

    • Cloud based infrastructure running out of AWS, Linode and Digital Ocean

  • Evaluating, designing and implementing improvements to our hosting infrastructure with and for the rest of the engineering department, examples of which include

    • rollout of software defined networking

    • use of flash-based SANs for database storage

    • implementing infrastructure for orchestration and resource management (eg. kubernetes and mesos)

    • improving the flexibility of our puppet codebase (eg. using r10k)  

Ideal Skills:

We would expect a successful candidate to pick up some of the following technologies, so any prior experience would be beneficial

  • Experience handling a 400+ physical server compute farm, including network connectivity

  • Experience with 10Gbit/s Ethernet and QDR Infiniband

  • Experience with standard routing protocols, ideally OSPF and BGP

  • Experience deploying OpenStack at scale

  • Experience with SDN technologies, such as ACI/Opflex, OpenDaylight, OpenContrail etc.

  • OpenBSD pf firewalling

  • Experience rolling out a high performance SAN

  • Experience building flexible and configurable hosting infrastructures for engineering teams

Engineering Team:

  • Small teams of skilled people, in a friendly and relaxed environment

  • Quiet hours so you can work uninterrupted throughout the morning

  • Spacious new offices in the Brighton North Laine, with “Who’s coming for burgers on the beach” being a regular lunch time call in the engineering department

  • Work with people all over the world…and use telepresence robots for meeting remote colleagues… provided you don’t mind seeing a Berliner colleague’s face rolling past on a robot!

  • “Funky Friday” takes place every other week giving you 10% of your time to work on something new, reading groups, tech talks, generous training and conference budgets, and any technical books you need

What we offer:

Benefits: We offer a range of benefits including; bike to work scheme, pension contribution, childcare vouchers and discounted gym memberships.

Culture:  Brandwatch is a place where the lines between work and fun are blurred. As a growing international company, with 7 offices across the globe, communication is key to ensure everyone’s voices are heard, and helps us maintain our flat structure. We listen and learn. We develop our staff. We care about everything, and above all we support each other.

Working for Brandwatch: Brandwatch Brighton is where it all began. We can be found in the vibrant North Laines in our brand new refurbished offices. Whilst we don’t believe in stereotypes, we do host yoga classes and Juice Mondays. We have cupboards bursting with snacks, a well stocked drinks fridge, sushi lunches, flexible working spaces and if you’re lucky we’ll even treat you to an ice-cream on the beach and you can enjoy one of our fortnightly massages right from the office.

To all recruitment agencies: Brandwatch does not accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes.

apply

Brandwatch is forging the path for the next level of social intelligence. We have already created the best Enterprise Social Intelligence platform in the world, but that’s just the start. We’re on a mission to bring together the things we do well – engineering, design and understanding customer needs – to help businesses and brands prove and optimise the value of their marketing in an ever-changing social world. We are creating new products and solutions that enhance the intelligence our customers get from social data, to help them make smarter and quicker business decisions. Better. Bolder. More Brilliant.

The Brandwatch engineering team is going through a pretty fast evolution. In 2014 alone we nearly doubled in size and reached the milestone of 100 Engineers. In an industry where needs and solutions evolve faster than ever, we felt the need for a clearer sense of purpose, a direction for what we are trying to achieve and how we will contribute to the success of our company.

And so… our mission was born:

To build a real data platform and an ecosystem of intelligent products, with world-class engineering.

With world-class execution: quick iterations of high-quality work from our development teams which already span 3 countries. These teams will continue to grow and multiply, as with our recent acquisition of Peer Index.

As we continue our fast expansion, we are hiring a JavaScript Developer for the Vizia team in our Brighton office to enhance and extend our user interface.

Vizia is the second product in Brandwatch’s suite of products, a dynamic and customisable command centre that dramatically visualises real-time data in a beautiful way. The Vizia team develops the product that helps our clients become cutting edge by creating a multi-screen social media hub that showcases all of their social data in an engaging and stylish way.

The successful candidate will:

  • Work day-to-day on Vizia, a complex single-page application served from Node.js
  • Be involved in the creation of new functionality through initial estimation to final delivery, as part of feature teams using Agile methodologies

You should have:

  • A good programming-related degree
  • Good JavaScript programming skills, including object oriented JavaScript
  • Solid understanding of HTML 5, CSS, and Web standards
  • Exposure to Backbone.js or similar, with an understanding of MV* architectures
  • Experience with Git (a link to your Github account is a big plus)
  • Familiarity with BDD (or TDD) processes and frameworks using tools such as Mocha and Sinon
  • Familiarity with Node.js
  • Familiarity with Linux/OSX
  • Experience creating data visualisations with technologies such as SVG and WebGL is also big plus

Engineering Team:

  • Small teams of skilled people, in a friendly and relaxed environment
  • Quiet hours for developers so you can work uninterrupted throughout the morning
  • Work with people all over the world
  • “Funky Friday” takes place every other week giving you 10% of your time to work on something new, reading groups, tech talks, generous training and conference budgets, and any technical books you need

What we offer;

Benefits: We offer a range of benefits including; bike to work scheme, pension contribution, childcare vouchers and discounted gym memberships.

Culture:  Brandwatch is a place where the lines between work and fun are blurred. As a growing international company, with 7 offices across the globe, communication is key to ensure everyone’s voices are heard, and helps us maintain our flat structure. We listen and learn. We develop our staff. We care about everything, and above all we support each other.

Working for Brandwatch: Brandwatch Brighton is where it all began. We can be found in the vibrant North Laines in our brand new refurbished offices. Whilst we don’t believe in stereotypes, we do host yoga classes and Juice Mondays. We have cupboards bursting with snacks, a well stocked drinks fridge, sushi lunches, flexible working spaces and if you’re lucky we’ll even treat you to an ice-cream on the beach and you can enjoy one of our fortnightly massages right from the office.

To all recruitment agencies: Brandwatch does not accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes.

apply

Brandwatch is forging the path for the next level of social intelligence. We have already created the best Enterprise Social Intelligence platform in the world, but that’s just the start. We’re on a mission to bring together the things we do well – engineering, design and understanding customer needs – to help businesses and brands prove and optimise the value of their marketing in an ever-changing social world. We are creating new products and solutions that enhance the intelligence our customers get from social data, to help them make smarter and quicker business decisions. Better. Bolder. More Brilliant.

The Brandwatch engineering team is going through a pretty fast evolution. In 2014 alone we nearly doubled in size and reached the milestone of 100 Engineers. In an industry where needs and solutions evolve faster than ever, we felt the need for a clearer sense of purpose, a direction for what we are trying to achieve and how we will contribute to the success of our company.

And so… our mission was born:

To build a real data platform and an ecosystem of intelligent products, with world-class engineering.

With world-class execution: quick
iterations of high-quality work from our development teams which already span 3 countries. These teams will continue to grow and multiply, as with our recent acquisition of Peer Index.

This in an opportunity to join the Social Insights team, comprised of both developers and data scientists. We strive to make our platform the richest in market, by applying Textual Analysis, and Natural Language Processing technologies. Our work includes language detections, sentiment analysis, topic extraction, and geolocation.

The successful candidate will have:
  • Several years commercial experience as a Java developer.
  • Sound development practice: Unit testing, Continuous build integration and deployment (Git, Maven, Jenkins), and Agile methodologies (Scrum, Kanban).
  • Good familiarity with GNU/Linux (or similar) operating systems and shell.
  • Ability to take ownership of technical projects; seeing them through from design to release.
  • Desire to learn new skills and technologies on the job.
You should have:
  • Demonstrable interest in machine learning, NLP, or data science.
  • Prior experience writing Enterprise Java (Spring) applications.
  • Experience of working in data processing and storage technologies at scale; such as relational databases (PostgreSQL), NoSql (HBase),  full-text search index (Solr), and distributed stream processing (Spark, Kafka).
  • Interest in full-stack development (JavaScript, node.js, HTML 5, CSS, and Web standards).

Engineering Team:

  • Small teams of skilled people, in a friendly and relaxed environment
  • Quiet hours for developers so you can work uninterrupted throughout the morning
  • Work with people all over the world
  • “Funky Friday” takes place every other week giving you 10% of your time to work on something new, reading groups, tech talks, generous training and conference budgets, and any technical books you need

What we offer;

Benefits:
We offer a range of benefits including; bike to work scheme, pension contribution, childcare vouchers and discounted gym memberships.

Culture:
 Brandwatch is a place where the lines between work and fun are blurred. As a growing international company, with 7 offices across the globe, communication is key to ensure everyone’s voices are heard, and helps us maintain our flat structure. We listen and learn. We develop our staff. We care about everything, and above all we support each other.

Working for Brandwatch:
Brandwatch Brighton is where it all began. We can be found in the vibrant North Laines in our brand new refurbished offices. Whilst we don’t believe in stereotypes, we do host yoga classes and Juice Mondays. We have cupboards bursting with snacks, a well stocked drinks fridge, sushi lunches, flexible working spaces and if you’re lucky we’ll even treat you to an ice-cream on the beach and you can enjoy one of our fortnightly massages right from the office.

To all recruitment agencies: Brandwatch does not accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes.

apply

Brandwatch is forging the path for the next level of social intelligence. We have already created the best Enterprise Social Intelligence platform in the world, but that’s just the start. We’re on a mission to bring together the things we do well – engineering, design and understanding customer needs – to help businesses and brands prove and optimise the value of their marketing in an ever-changing social world. We are creating new products and solutions that enhance the intelligence our customers get from social data, to help them make smarter and quicker business decisions. Better. Bolder. More Brilliant.

The Brandwatch engineering team is going through a pretty fast evolution. In 2014 alone we nearly doubled in size and reached the milestone of 100 Engineers. In an industry where needs and solutions evolve faster than ever, we felt the need for a clearer sense of purpose, a direction for what we are trying to achieve and how we will contribute to the success of our company.

And so… our mission was born:

To build a real data platform and an ecosystem of intelligent products, with world-class engineering.

With world-class execution: quick iterations of high-quality work from our development teams which already span 3 countries. These teams will continue to grow and multiply, as with our recent acquisition of Peer Index.

As we continue our fast expansion, we are hiring an Automation Test Engineer for the product team in our Brighton office. You’ll be working within a highly-skilled team to understand the new functionality being developed, perform testing using both manual and automation test techniques, report issues and test the resulting fixes.

What you need:

  • Solid experience with commercial web-based testing
  • Experience across both Manual and Automation Testing frameworks
  • Hands-on experience of working with Automation Testing tools, here we use Selenium WebDriver and Cucumber
  • Proficient in developing test scripts from scratch using Ruby or similar
  • Proficiency in QA processes and agile development, including Behaviour Driven Development
  • Advanced knowledge of a range of web browsers and operating systems

The following would be advantageous:

  • Knowledge of Git and Jira
  • Ability to interrogate databases using SQL
  • Experience testing Restful API’s
  • Continuous Integration experience utilising Jenkins or similar
  • ISEBISTQB Foundation Level Certificate

Engineering Team:

  • Small teams of skilled people, in a friendly and relaxed environment
  • Quiet hours for developers so you can work uninterrupted throughout the morning
  • Work with people all over the world
  • “Funky Friday” takes place every other week giving you 10% of your time to work on something new, reading groups, tech talks, generous training and conference budgets, and any technical books you need

What we offer:

Benefits: We offer a range of benefits including; bike to work scheme, pension contribution, childcare vouchers and discounted gym memberships

Culture: Brandwatch is a place where the lines between work and fun are blurred. As a growing international company, with 7 offices across the globe, communication is key to ensure everyone’s voices are heard, and helps us maintain our flat structure. We listen and learn. We develop our staff. We care about everything, and above all we support each other.

Working for BrandwatchBrandwatch Brighton is where it all began. We can be found in the vibrant North Laines in our brand new refurbished offices. Whilst we don’t believe in stereotypes, we do host yoga classes and Juice Mondays. We have cupboards bursting with snacks, a well stocked drinks fridge, sushi lunches, flexible working spaces and if you’re lucky we’ll even treat you to an ice-cream on the beach and you can enjoy one of our fortnightly massages right from the office.

To all recruitment agencies: Brandwatch does not accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes.

apply

Brandwatch is forging the path for the next level of social intelligence. We have already created the best Enterprise Social Intelligence platform in the world, but that’s just the start. We’re on a mission to bring together the things we do well – engineering, design and understanding customer needs – to help businesses and brands prove and optimise the value of their marketing in an ever-changing social world. We are creating new products and solutions that enhance the intelligence our customers get from social data, to help them make smarter and quicker business decisions. Better. Bolder. More Brilliant.

The Brandwatch product team is growing, now almost 10 strong we work with over 100 engineers to create industry defining products that continually excite our clients. We believe in thinking BIG. Of course we iterate to keep giving our clients new and innovative solutions, but it has to be going somewhere bigger. We want to design the first car not just make faster horses.

As we continue our fast expansion, we are hiring a Senior Product Manager to join the product development team and run a division of product teams and product managers. We are looking for someone who can show a clear passion for making products, can continually deliver innovative ideas and wants to play a very influential role in our companies future.

Many companies will say they want a rockstar, a superstar, or even a ninja. Someone creative, someone hardworking and amazing. All of those are things we want, but most importantly we want people who want to make a difference. Product managers more than anyone at Brandwatch have the freedom and power to make real change happen and we are only interested in people up for that challenge. Are you?

Your duties will include:

  • Creating a vision for the platform division that excites everyone.
  • Having a clear understanding of our users and their use cases and be able to clearly communicate that with the rest of the company, especially the product development team.
  • Guiding the development of specific features and new products by identifying clear requirements, creating, trialling and refining prototypes, planning product launches, gathering feedback after launch and identifying the need for further development
  • Conducting market, competitor and client studies to inform our software development roadmap and strategy
  • Line managing the other Product managers in the division and reporting to the Head of Product
  • Liaising with the marketing team, client relations team and technical team

What you need:

  • Proven experience of exceptional commercial experience as a Senior Product Manager
  • A portfolio of successful software product launches, preferably web-based SaaS applications
  • Managerial experience of leading a product team
  • Experience delivering projects with an Agile methodology (we use Scrum)
  • A keen interest in social media, technology and user experience
  • A clear passion for what you do and can excite teams of developers

What we offer:

Benefits: We offer a range of benefits including; bike to work scheme, pension contribution, childcare vouchers and discounted gym memberships.

Culture:  Brandwatch is a place where the lines between work and fun are blurred. As a growing international company, with 7 offices across the globe, communication is key to ensure everyone’s voices are heard, and helps us maintain our flat structure. We listen and learn. We develop our staff. We care about everything, and above all we support each other.

Working for Brandwatch: Brandwatch Brighton is where it all began. We can be found in the vibrant North Laines in our brand new refurbished offices. Whilst we don’t believe in stereotypes, we do host yoga classes and Juice Mondays. We have cupboards bursting with snacks, a well stocked drinks fridge, sushi lunches, flexible working spaces and if you’re lucky we’ll even treat you to an ice-cream on the beach and you can enjoy one of our fortnightly massages right from the office.

To all recruitment agencies: Brandwatch does not accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes.

apply

Brandwatch is forging the path for the next level of social intelligence. 

We have already created the best Enterprise Social Intelligence platform in the world, but that is just the start. We are creating new products and solutions that enhance the intelligence our customers get from social data, to help them make smarter and quicker business decisions. Better. Bolder. More Brilliant.

We are successfully operating in New York, San Francisco, London, Berlin and our headquarters in Brighton. We have been featured in TechCrunch, Mashable, the New York Times, and Bloomberg TV. We have an offering that clients in the know (and many of the biggest brands in the world) LOVE. 

Now it is time to replicate that success for a new office for Brandwatch. 

We are hiring a new regional team in Singapore to manage demand from existing multinational clients. As one of the first members of this team, your expertise and contribution will be crucial in driving our success in the APAC region

Brandwatch is growing at a rate that excites its shareholders, in a market with tons of potential and dynamism, in an environment that highly values contribution, character and fun along the way. 

Join us and help shape us.

As a Senior Account Manager, your most important task is to develop strong relationships with your core client network, to grow revenue and satisfaction.

Purpose:

  • Develop an understanding of your key clients’ business and challenges
  • Identify and close relevant revenue uplift opportunities within your client base/network
KPIs:
  • Meet the quarterly team targets on account retention and growth
  • Client satisfaction (It’s all about the customer!)
  • Become an expert in using the Brandwatch suite of tools 
Responsibilities:
  • Collaborate with internal stakeholders on the management and delivery of client projects
  • Be the champion of your client needs. 
  • Drive high impact account growth and revenue 
 
Attributes desired:
  • Commercial
  • Creative
  • Collaborative (YES!)
  • Analytical
  • Tech savvy 
  • Driven
Experience:
  • Minimum of 3 years at a Brand Manager level OR
  • Minimum 3-5 years working within Account management, within the digital marketing industry
  • Ability to maintain and grow high value client accounts
  • Strong presentation skills
  • Proactive, desire to learn
  • Ability to speak Mandarin, Bahasa Melayu or Bahasa Indonesia is a bonus
  • Strong understanding of the social media landscape

apply

Brandwatch is forging the path for the next level of social intelligence. We have already created the best Enterprise Social Intelligence platform in the world, but that’s just the start. We’re on a mission to bring together the things we do well – engineering, design and understanding customer needs – to help businesses and brands prove and optimise the value of their marketing in an ever-changing social world. We are creating new products and solutions that enhance the intelligence our customers get from social data, to help them make smarter and quicker business decisions. Better. Bolder. More Brilliant.

One of the main challenges facing the business is finding, supporting and developing enough great talent, at the same pace as how quickly we are growing. As a member of the Recruitment Team you will be responsible for hiring all positions across EMEA (Berlin, Brighton, London, Stuttgart ), USA (New York, San Francisco) and Asia (Singapore). Your role is at the heart of Brandwatch’s continuing success. 

Main Duties

  • Working with internal teams and Line Managers to help the business grow including the following:
    • Finding and attracting the right talent
    • Growing at the pace needed in a cost efficient manner
  • Preparing and placing job adverts in local, national and online media
  • Develop an understanding of the teams needs so that you can review resumes for hiring leads
  • Organise/book all interviews with relevant Line Managers
  • Representing Brandwatch both online and offline with the objective of finding new talent and letting people see what a great company we are
  • Follow up relevant employment checks, including references, and, if necessary, visa applications/work permits
  • Supporting the implementation of various projects and systems including graduate trainee programme with local colleges and universities, benchmarking exercises

Requirements

  • Proven self-starter with at least 3 years previous recruitment experience – ideally in-house, working in a technical/creative/fast paced agency
  • Excellent communication skills, both written and verbal
  • Enjoys working with people at all levels
  • Tech savvy
  • Great sourcing skills to headhunt passive candidates
  • Excellent organisational and interpersonal skills and the ability to act with confidentiality and diplomacy
  • Unflappable and able to manage your own workloads

Nice to haves:

  • Strong networks in technology 
  • You’ll have worked in a technology company
  • Fluent German to support our hiring efforts in Berlin and Stuttgart

What we offer;

Benefits: We offer a range of benefits including; bike to work scheme, pension contribution, childcare vouchers and discounted gym memberships.

Culture: Brandwatch is a place where the lines between work and fun are blurred. As a growing international company, with 7 offices across the globe, communication is key to ensure everyone’s voices are heard, and helps us maintain our flat structure. We listen and learn. We develop our staff. We care about everything, and above all we support each other.

Working for Brandwatch: Brandwatch Brighton is where it all began. We can be found in the vibrant North Laines in our brand new refurbished offices. Whilst we don’t believe in stereotypes, we do host yoga classes and Juice Mondays. We have cupboards bursting with snacks, a well stocked drinks fridge, sushi lunches, flexible working spaces and if you’re lucky we’ll even treat you to an ice-cream on the beach and you can enjoy one of our fortnightly massages right from the office.

 

apply

Brandwatch is forging the path for the next level of social intelligence. We have already created the best Enterprise Social Intelligence platform in the world, but that’s just the start. We’re on a mission to bring together the things we do well – engineering, design and understanding customer needs – to help businesses and brands prove and optimise the value of their marketing in an ever-changing social world. We are creating new products and solutions that enhance the intelligence our customers get from social data, to help them make smarter and quicker business decisions. Better. Bolder. More Brilliant.

Due to our fast expansion we are now hiring a User Experience Designer to help us create new products and features for our software platform. You will take an active role in the design, development and refinement of the way the Brandwatch Analytics platform looks, feels and works so that our users love our applications even more than they already do!

You will be a motivated and creative individual, have a love for all things User Experience with the ability to focus on making the needs and wants of our users a reality. Working in a cross-functional team, the ideal candidate will champion the usability of our software ensuring that it is visually appealing whilst providing a superior experience.

Your duties will include:

  • Working closely with a cross-functional team to enhance our software product
  • Liaising with clients to gather user requirements turning them into design solutions
  • Producing storyboards, wireframes and user flows
  • Creating mock-ups and interactive high fidelity prototypes
  • Design and conduct usability tests, interviews and other types of user research
  • Keep up to date with new developments within the UX community, new technologies and methodologies that can enhance our UX and Interaction Design offering

What you need:

  • A solid academic record with a background in interaction design, human computer interaction (HCI) or a UX-related field
  • Proven commercial experience working within the  UX industry, preferably in a product focused environment
  • Advanced skills with design tools including Adobe Creative Suite and e.g. Sketch and demonstrable skills in designing and redesigning user experiences
  • Experience in designing and running usability tests
  • Skill in using prototyping tools such as Axure and Balsamiq
  • Knowledge of HTML, CSS and web standards
  • Fluent English and good written and verbal communication skills

Engineering Team:

  • Small teams of skilled people, in a friendly and relaxed environment
  • Commitment to writing well-tested, robust, and peer-reviewed code
  • Working with people all over the world
  • “Funky Friday” takes place every other week giving you 10% of your time to work on something new, reading groups, tech talks, generous training and conference budgets, and any technical books you need

What we offer;

Benefits: Offering a range of benefits including: 30 days paid holiday, free car-sharing membership to Drivenow and health/benefits packages.

Culture: Brandwatch is a place where the lines between work and fun are blurred. As a growing international company, with 7 offices across the globe, communication is key to ensure everyone’s voices are heard, and helps us maintain our flat structure. We listen and learn. We develop our staff. We care about everything, and above all we support each other.

Working for Brandwatch: Brandwatch in Berlin can be found in brand new office located in Prenzlauer Berg. We have a flexible working environment with cupboards bursting with snacks (a range to satisfy all taste buds), fresh fruit boxes, a drinks fridges and, of course, coffee. Take a break at the Foosball table, enjoy Frühstück Fridays and sushi lunches, indulge in a fortnightly massage or our health & well being classes.

To all recruitment agencies: Brandwatch does not accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes.

apply

Brandwatch is forging the path for the next level of social intelligence. We have already created the best Enterprise Social Intelligence platform in the world, but that’s just the start. We’re on a mission to bring together the things we do well – engineering, design and understanding customer needs – to help businesses and brands prove and optimise the value of their marketing in an ever-changing social world. We are creating new products and solutions that enhance the intelligence our customers get from social data, to help them make smarter and quicker business decisions. Better. Bolder. More Brilliant.

The Brandwatch engineering team is going through a pretty fast evolution. In 2014 alone we nearly doubled in size and reached the milestone of 100 Engineers. In an industry where needs and solutions evolve faster than ever, we felt the need for a clearer sense of purpose, a direction for what we are trying to achieve and how we will contribute to the success of our company.

And so… our mission was born:

To build a real data platform and an ecosystem of intelligent products, with world-class engineering.

With world-class execution: quick iterations of high-quality work from our development teams which already span 3 countries. These teams will continue to grow and multiply, as with our recent acquisition of Peer Index.
 
As we continue our fast expansion, we are hiring a Team Lead for the product team in our office in Prenzlauer Berg, Berlin. You will line manage the cross-functional team of developers, QA and UX practitioners, working together to deliver new functionality for our flagship product.
 
You’ll report to the VPE Product (FrontEnd), based in our Brighton HQ.
 
The role will include:
  • Leadership of a small but growing team
  • Working with the VPE Product (frontend) to grow the team over 2015
  • Working closely with representatives from our Product and Project teams to deliver high-quality functionality in an Agile fashion
What you need:
  • Significant experience of web development using either JavaScript (Node.Js with Backbone or a similar framework) or Java (using Spring)
  • Hands-on experience of using Agile frameworks to handle development projects
  • An appreciation of the importance of BDD and/or TDD techniques
  • Exceptional people management skills
Engineering Team:
  • Small teams of skilled people, in a friendly and relaxed environment
  • Commitment to writing well-tested, robust, and peer-reviewed code
  • Working with people all over the world
  • “Funky Friday” takes place every other week giving you 10% of your time to work on something new, reading groups, tech talks, generous training and conference budgets, and any technical books you need
 
What we offer;

Benefits: Offering a range of benefits including: 30 days paid holiday, free car-sharing membership to Drivenow and health/benefits packages.

 
Culture: Brandwatch is a place where the lines between work and fun are blurred. As a growing international company, with 7 offices across the globe, communication is key to ensure everyone’s voices are heard, and helps us maintain our flat structure. We listen and learn. We develop our staff. We care about everything, and above all we support each other.
 
Working for Brandwatch: Brandwatch in Berlin can be found in brand new office located in Prenzlauerberg. We have a flexible working environment with cupboards bursting with snacks (a range to satisfy all taste buds), fresh fruit boxes, a drinks fridges and, of course, coffee. Take a break at the Foosball table, enjoy Frühstück Fridays and sushi lunches, indulge in a fortnightly massage or our health & well being classes.
 
To all recruitment agencies: Brandwatch does not accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes.

apply

Brandwatch is forging the path for the next level of social intelligence. We have already created the best Enterprise Social Intelligence platform in the world, but that’s just the start. We’re on a mission to bring together the things we do well – engineering, design and understanding customer needs – to help businesses and brands prove and optimise the value of their marketing in an ever-changing social world. We are creating new products and solutions that enhance the intelligence our customers get from social data, to help them make smarter and quicker business decisions. Better. Bolder. More Brilliant.

The Brandwatch engineering team is going through a pretty fast evolution. In 2014 alone we nearly doubled in size and reached the milestone of 100 Engineers. In an industry where needs and solutions evolve faster than ever, we felt the need for a clearer sense of purpose, a direction for what we are trying to achieve and how we will contribute to the success of our company.

And so… our mission was born:

To build a real data platform and an ecosystem of intelligent products, with world-class engineering.

With world-class execution: quick iterations of high-quality work from our development teams which already span 3 countries. These teams will continue to grow and multiply, as with our recent acquisition of Peer Index.

As we continue our fast expansion, we are hiring a JavaScript Developer for the product team in our office in Prenzlauer Berg, Berlin, to enhance and extend our user interface. You’ll be working within a highly-skilled team using technologies such as Node.js in order to add new functionality to the Brandwatch web application.

The successful candidate will:

  • Work day-to-day on the Brandwatch web app, a complex single-page application  served from Node.js
  • Be involved in the creation of new functionality through initial estimation to final delivery, as part of feature teams using scrum methodology

You should have:

  • Advanced Javascript programming skills
  • Advanced knowledge of HTML 5, CSS, and Web standards
  • Exposure to Backbone.js, with an understanding of MV* architectures
  • Experience of developing with BDD (or TDD) processes and frameworks using tools such as Mocha and Sinon
  • Experience with Git (a link to your Github account is a plus)
  • Familiarity with Node.js
  • Familiarity with Linux/OSX

Engineering Team:

  • Small teams of skilled people, in a friendly and relaxed environment
  • Commitment to writing well-tested, robust, and peer-reviewed code
  • Work with people all over the world
  • “Funky Friday” takes place every other week giving you 10% of your time to work on something new, reading groups, tech talks, generous training and conference budgets, and any technical books you need

What we offer;

Benefits: Offering a range of benefits including: 30 days paid holiday, free car-sharing membership to Drivenow and health/benefits packages.

Culture: Brandwatch is a place where the lines between work and fun are blurred. As a growing international company, with 7 offices across the globe, communication is key to ensure everyone’s voices are heard, and helps us maintain our flat structure. We listen and learn. We develop our staff. We care about everything, and above all we support each other.

Working for Brandwatch: Brandwatch in Berlin can be found in brand new office located in Prenzlauerberg. We have a flexible working environment with cupboards bursting with snacks (a range to satisfy all taste buds), fresh fruit boxes, a drinks fridges and, of course, coffee. Take a break at the Foosball table, enjoy Frühstück Fridays and sushi lunches, indulge in a fortnightly massage or our health & well being classes.

To all recruitment agencies: Brandwatch does not accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees. Brandwatch is not responsible for any fees related to unsolicited resumes.

apply