[Guide] The Social Media Management Maturity Model

Is your organization optimizing its potential on social?

Read the guide


About Forums

Online forums were the social networks of the web before social networks existed, and they are still thriving today as online spaces where people can find like-minded communities, ask questions about niche interests, and enjoy more anonymity than social media usually allows for.

In Our Products

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Consumer Research

We cover thousands of forums across the globe, from large international forums to niche local communities – targeting and collecting public data on the forums that matter most. 

With millions of posts per month, tens of thousands of unique authors, and historical data going back to 2010, you can gather honest and genuine feedback.

Explore Consumer Research

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Listen provides you with the ability to explore a multitude of forum mentions from the past year, spanning across global forums and local communities. Uncover the genuine and valuable feedback shared by your customers about your brand.

Explore Listen

Falcon.io is now part of Brandwatch.
You're in the right place!

Existing customer?Log in to access your existing Falcon products and data via the login menu on the top right of the page.New customer?You'll find the former Falcon products under 'Social Media Management' if you go to 'Our Suite' in the navigation.

Paladin is now Influence.
You're in the right place!

Brandwatch acquired Paladin in March 2022. It's now called Influence, which is part of Brandwatch's Social Media Management solution.Want to access your Paladin account?Use the login menu at the top right corner.