According to Deloitte Research, companies who make more customer-centric decisions end up being 60% more profitable. Customer-centricity means every employee can have an impact, as long as they have the right insights to act on.
So what are the imperative changes and advancements you need to make to align your strategy and skills to a new culture of customer centricity?
Join Brandwatch research analysts Alex Jones and Kate Hoffmiere as they illustrate unique examples of digital consumer intelligence from our most innovative clients. You’ll walk away with the tools to enable you to think more disruptively, develop profitable growth strategies, and drive more customer focused initiatives.