Data subject access request

You should complete this form if you have any questions or requests about any personal data we might hold about you. Depending on where you reside, you may have legal rights to this information, which you can read about in detail in our Author Privacy Statement and User Privacy Statement. Once you complete this form, a member of our team will be in touch with you to work on your request. Any of the data collected on this form will only be stored and used for the purpose of completing your request. Depending on your relationship with Brandwatch, we may need to verify your identity, which will require further information.You can also initiate a request by emailing us at [email protected] or calling us toll free at +1-855-368 1500.

For further information please see our User Privacy Statement.

For Brandwatch Users (customers/prospects):

Our products are not meant for use by private individuals and therefore we only accept and index upon business email addresses.

If your email address is a personal email address, we can confirm that we would not have collected any data related to you as part of our services, sales, or marketing efforts.

If you would like to learn more about what data we do collect, for what purpose, and who we might share it with, you can read our User Privacy Statement.

For Online content authors in Brandwatch:

The Brandwatch product collects only publicly available online content and stores it based on the social handle/username associated with the content.

We only index on your social handles.

We do not have any content indexed by your proper name, email address, or phone number. Furthermore, if you have posted anything online privately, we could not have collected it.

The data that we collect is available publicly for anyone to find via any search engine. If you would like to learn more about what data we do collect, for what purpose, and who we might share it with, you can read our Online Content Author Privacy Statement.