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Product Family | Product | Description |
---|---|---|
Add On Services | Enterprise Upgrade | Upgrade of additional Mentions. Additional millions of mentions for an existing Enterprise/M subscription. |
Image Insights | Collect and analyze images containing any logo. Access to image mentions from 75 Logo Queries. The Logo Queries collect and analyze images containing a range brands across 11 different industries. Images are collected from Twitter and Instagram. The images you collect using Image Insights Logo Library | |
JWT SSO Subscription | ||
SAML SSO Subscription | Implement Single Sign On using SAML for all relevant users at client location. SAML SSO set up in accordance with the implementation guide available here which forms part of this Agreement. One-time set up only. | |
Sina Weibo | Access to data from Sina Weibo within your Analytics Subscription; limited to the specific number of items of Sina Weibo Data agreed to in the Order Form. All Sina Weibo data count towards existing Analytics Mention limits. To collect Sina Weibo Data, you must request us to set up keywords or authors on your behalf. | |
Twitter Hindsight Request | Retrieve historic Twitter Mentions an unlimited number of times for specified period. Limit of 1 million historic Twitter Mentions per Query per month. Historic Mentions are any Mentions before the date the Query was created. | |
Twitter Hindsight High Volume Supplement | Upgrade of additional Twitter Mentions, up to a specified amount. | |
UHD for Brandwatch for Agencies – Client Analytics Account | Retrieve 10% of all historic Twitter Mentions relevant to a search, plus all relevant Brandwatch Archive data. Historical Mentions collected before the Query was created will not count towards Mention caps. Enable Unlimited Historical Data on all Queries in an account. 10% of three years of historic Twitter mentions, plus full access to the Brandwatch Archive for a Brandwatch for Agencies Client Account. | |
UHD for Enterprise/M | Retrieve 10% of all historic Twitter Mentions relevant to a search, plus all relevant Brandwatch Archive data. Historical Mentions collected before the Query was created will not count towards Mention caps. Enable Unlimited Historical Data on all Queries in an account. 10% of three years of historic Twitter mentions, plus full access to the Brandwatch Archive for a Brandwatch Enterprise/M account. | |
UHD for Enterprise/Q | Retrieve 10% of all historic Twitter Mentions relevant to a search, plus all relevant Brandwatch Archive data. Historical Mentions collected before the Query was created will not count towards Mention caps. Enable Unlimited Historical Data on all Queries in an account. 10% of three years of historic Twitter mentions, plus full access to the Brandwatch Archive for a Brandwatch Enterprise/Q account. | |
UHD for Pro Accounts | Retrieve 10% of all historic Twitter Mentions relevant to a search, plus all relevant Brandwatch Archive data. Historical Mentions collected before the Query was created will not count towards Mention caps. Enable Unlimited Historical Data on all Queries in an account. | |
Analytics | DACH Enterprise 0.5m mentions | Access to Brandwatch Analytics; limited Mentions and unlimited Queries per month.Search Data archive from June 2010 to present; 1 million historic Mentions per month limit. Historic Mentions are Mentions before the Query creation date. Ongoing Data storage for live Queries. 3 Key Supported Users. Customer Success Manager. Twitter Replay access, search the last 30 days of Twitter Data for 1 Query, capped at 500k Tweets. Doesn’t work with channels. |
Pro Account Month Upgrade | ||
Analytics Data | 4Chan Data | Access to the full stream of 4Chan data that Brandwatch ingests. All 4Chan Mentions count toward any Mention limits that exist under the Agreement. |
Access to the LexisNexis data within Analytics | Allowance for the collection of Mentions collected by LexisNexis (paywall and print media data) that match search terms in your Query. Returned Mentions through Analytics count towards existing Analytics Mention Limits. LexisNexis Mentions can be collected using existing Analytics Queries and can be analysed in existing Analytics Dashboards, or in new Queries and Dashboards. | |
Archive Backfill for Pro Accounts | Gives you the ability to retrieve extra historical data from Brandwatch’s archives for a single Query for a Pro account. The historic data retrieved will be from our archives and not necessarily contain all tweets that were made at the time. | |
Analytics API | API | API access to Brandwatch Analytics data and Metadata as described at http://developers.brandwatch.com. API access excludes certain Twitter Data and Metadata as described here. API rate limits of 30 API calls per 10 minutes. |
API+ | Access to Brandwatch Analytics API. One Query Group and 200k Mentions per client per Month. No access to the Brandwatch Analytics front end. Minimum subscription of 20 clients. Access to the API is subject to your compliance with our API terms, available at developers.brandwatch.com/docs | |
Audiences | Enterprise | Up to 10 Users (for Brandwatch for Agencies Accounts, this is restricted to only your employees and no third parties) |
Product | Up to 3 Users (for Brandwatch for Agencies Accounts, this is restricted to only your employees and no third parties) | |
Strategic | Unlimited Users (for Brandwatch for Agencies Accounts, this is restricted to only your employees and no third parties) | |
Base Products | Enterprise/M | Access to Brandwatch Analytics; limited Mentions and unlimited Queries per calendar month. Search Data archive from Jun 2010 to present; 1 million historic Mentions per month limit. Historic Mentions are Mentions before the Query creation date. Ongoing Data storage for live Queries. 3 Key Users. Acct Manger. Twitter Hindsight access, request Historic Twitter Data at a cost (cost per Query according to how many sequential months’ of data req’d for the project). Doesn’t work with channels. |
Enterprise/Q | Access to Brandwatch Analytics; unlimited* Mentions with limited Queries per calendar month. Search Data archive from June 2010 to present. Ongoing Data storage for live Queries. 3 Key Supported Users. Customer Success Manager. *Data for Queries is capped at one-million Mentions per Query per month. | |
Pro Account | Access to Brandwatch Analytics with a specified number of Mentions and unlimited Queries per month. -Queries will search Data from the first day of the immediately preceding calendar month only. -Unlimited Users, 1 Key Supported User. -Storage of your Data for live Queries for the past 12 calendar months. -You will be able to email our general support request line but will not have a dedicated customer success manager. | |
Pitching Account | The purpose of this account is for pitching to prospective Agency Clients or Reseller Clients only. It may only be used for this purpose. -Access to Brandwatch Analytics with a limit of 100,000 Mentions and unlimited Queries per month. -Queries will search Data within the last month only. All Queries will expire after one week, including the Data from those Queries. -Limited to one User (who is the Key Supported User). | |
Vizia | A data visualization platform for bringing to life social and marketing insights, comprised of visualisations, from multiple data sources, that can be easily created, centrally managed, and distributed across multiple locations, and the Vizia Enterprise Connector (Chrome extension to turn any screen into a Vizia display). Vizia displays data from various sources, including integrations built by 3rd parties. *3rd party integrations are Third Party Services. If we process any data on your behalf, this DPA applies | |
Brandwatch Contexts | Core Classifiers | Advanced sentiment, emotion, and intensity detection powered by a machine-learning engine. |
Custom Classifier | Advanced classification and topic detection powered by a machine-learning engine. Requires a Core Classifier subscription. Billed semi-annually. | |
Ongoing Services | Ongoing professional services in relation to Brandwatch Contexts ConveyAPI Service. | |
Service Setup | Setup of a Brandwatch Contexts Custom Classifier. Bespoke work to be agreed in a separate Master Services Agreement. | |
Brandwatch for Agencies | Booster – Agency: Branded Vizia | Brandwatch Vizia will be branded, based on your request, but subject to our specified design parameters. Brandwatch Vizia will always says “Powered by Brandwatch” or such other text as we may require from time to time. If we process any data on your behalf, this DPA applies |
Core Account (Analytics and Vizia) – Full | Ten 100k pitching projects per month 50k Agency Account and Single Agency Vizia Licence Unlimited Analytics agency logins within your office Search Data archive June 2010 to present, limited Store Data for live Queries. 3 Key Supported Users. Account manager. Brandwatch Analytics/Vizia only for internal agency use/pitching potential Agency Clients in the Location, with 1 User license. Agency Client pricing excluded. If we process any data on your behalf, this DPA applies | |
Core Account (Analytics and Vizia) – Indy | ||
Core Account (Analytics and Vizia) 250k mentions | Ten 100k pitching projects per month 50k Agency Account and Single Agency Vizia Licence Unlimited Analytics agency logins within your office Search Data archive June 2010 to present, limited Store Data for live Queries. 3 Key Supported Users. Account manager. Brandwatch Analytics/Vizia only for internal agency use/pitching potential Agency Clients in the Location, with 1 User license. Agency Client pricing excluded. If we process any data on your behalf, this DPA applies Account is limited to 250,000 Mentions per month. | |
Core Account (Analytics Only) | Brandwatch Analytics access; limited Mentions, unlimited Queries per cal. mo. Search Data archive June 2010 to present, limited to 1 million historic Mentions per cal. mo. Historic Mentions are Mentions before Query creation date. Store Data for live Queries. 3 Key Supported Users. Account manager. Brandwatch Analytics only for internal agency use/pitching potential Agency Clients. Agency Client pricing excluded. | |
Core Account Mention Upgrade | Upgrade of additional Mentions to your account (and not to the account of an Agency Client). | |
Indy Core Account (Analytics only) | Ten 50k pitching projects per month 50k Agency Account. \n- Unlimited Analytics agency logins within your office – Search Data archive June 2010 to present- 3 Key Supported Users. \n- Account manager. – Brandwatch Analytics only for internal agency use/pitching potential Agency Clients in the Location, with 1 User license. Agency Client pricing excluded. If we process any data on your behalf, this DPA applies | |
Booster – Additional Agency Location | User access in an additional location. 3 additional Key Supported Users. 1 additional Brandwatch Vizia installation at a specified location. | |
Vizia for Client Work | Upgrade to a Brandwatch Analytics Client Account to access Vizia on agency premises. If we process any data on your behalf, this DPA applies | |
Brandwatch IdeaCage | Server and software to enhance the deployment of Vizia on multiple screens. | |
BuzzSumo | API | BuzzSumo API subscription, for 40,000 API calls per month as set out at http://buzzsumo.com/tour/. The terms and conditions applicable to this service are at https://www.brandwatch.com/legal/terms-and-conditions-buzzsumo/. |
Enterprise | BuzzSumo Enterprise subscription, for specified number of Users and 50 Alerts as set out at http://buzzsumo.com/tour/. The terms and conditions applicable to this service are at https://www.brandwatch.com/legal/terms-and-conditions-buzzsumo/. |
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