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Understand how consumers are responding.

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17th February - 5th March 2020

Financial Services Survey (UK)

We asked 1,011 people in the UK about their experiences with mobile banking, online banking, and more.

Fieldwork Dates:

17th February - 5th March 2020

Interview Method:

Mobile Online

Client commissioning the Survey:

Brandwatch

Population effectively sampled:

All adults aged 18+ with access to a internet-enabled smartphone or tablet in the United Kingdom

Sampling Method:

A sample was selected from the general smartphone audience. Participants were invited to take part in the survey by showing them adverts in mobile apps. This method can be described as river sampling. The proportion of respondents recruited in a particular app is determined by the demographic of its users. This allows for the collection of representative samples.

Sample Size:

1011

Data Weighting:

Questions:

The computer tables attached in Excel format show each question, in full, in the order they were put to respondents, all response codes and the weighted and unweighted bases for all demographics and other data including but not limited that published.

Further enquiries: research@qriously.com

Qriously is a member of the British Polling Council and abides by its rules: britishpollingcouncil.org

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Crimson Hexagon has merged with Brandwatch. You’re in the right place!

From May 8th, all Crimson Hexagon products are now on the Brandwatch website. You’ll find them under ‘Products’ in the navigation. If you’re an existing customer and you want to know more, your account manager will be happy to help.