[Guide] The Social Media Management Maturity Model

Is your organization optimizing its potential on social?

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On demand webinar

Turn your next PR crisis into a competitive advantage

No business is immune to crises. There are an infinite amount of ways for things to go wrong. But are you ready to manage reputation threats expertly at an early stage before they escalate into full-scale crises?

Join Jeff Hunt (Author and Crisis Management Expert) and Vic Miller (Agency Group Director at Brandwatch) as they reveal how you can turn a negative crisis into a positive opportunity through innovative listening and communications strategies.

Watch now

Jeff Hunt

Crisis Management Expert

Vic Miller

Agency Group Director

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What you will learn in this webinar:

  • The six stages of a crisis and the five key principles to overcome it
  • How social listening can be your most effective crisis management tool
  • Why you need a new crisis readiness checklist

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Falcon.io is now part of Brandwatch.
You're in the right place!

Existing customer?Log in to access your existing Falcon products and data via the login menu on the top right of the page.New customer?You'll find the former Falcon products under 'Social Media Management' if you go to 'Our Suite' in the navigation.

Paladin is now Influence.
You're in the right place!

Brandwatch acquired Paladin in March 2022. It's now called Influence, which is part of Brandwatch's Social Media Management solution.Want to access your Paladin account?Use the login menu at the top right corner.