All you need to create a winning social media strategy for your brand.
Every activity that your marketing team creates is meant to improve customers experience. So why do so many marketers struggle to put the customer first? In this webinar, you’ll learn how the top brands deliver best-in-class customer experience, and how this affects their customers, and your bottom line.
Join guest speaker Harley Manning, VP, Research Director serving CX professionals at Forrester and Alex Jones, Content Manager, Demand Gen at Brandwatch as they discuss how each interaction can and will impact consumer opinions and ultimately, a brand’s revenue.
VP, Customer Experience
What you will learn in this webinar:
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Brandwatch acquired Paladin in March 2022. It's now called Influence, which is part of Brandwatch's Social Media Management solution.Want to access your Paladin account?Use the login menu at the top right corner.