Upcoming webinar

How to make CX your competitive advantage

Every activity that your marketing team creates is meant to improve customers experience. So why do so many marketers struggle to put the customer first? In this webinar, you’ll learn how the top brands deliver best-in-class customer experience, and how this affects their customers, and their competitors.

Join guest speaker Harley Manning, VP, Research Director serving CX professionals from Forrester and Alex Jones, Content Manager, Demand Gen at Brandwatch as they discuss how each interaction can and will impact consumer opinions and ultimately, how they spend their money.

Register for this webinar

Harley Manning

VP, Customer Experience

Alex Jones

Content Manager, Demand Gen

    Register now

    Session 1

    March 27th 2018

    08:00 PDT / 11:00 EDT / 16:00 BST

    Duration: 1 hour

    Session 2

    March 27th 2018

    11:00 PDT / 14:00 EDT / 19:00 BST

    Duration: 1 hour

    What you will learn in this webinar:

    • Understanding the value customers attach to your brand
    • The types of emotions your brand elicits
    • Why customer-service is a vital part of customer experience

    Register for the webinar using the form. Even if you can’t make it, if you’ve signed up, we’ll send you the recording!

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