[Guide] The Social Media Management Maturity Model

Is your organization optimizing its potential on social?

Read the guide
On demand webinar

Transform your organization with digital insights

What does an insights-driven organization look like? How can you generate insights at the speed of your customers and drive strategy across the enterprise?  From customer support to communications to product development, find out how digital intelligence can fuel innovative programs and strategic decisions throughout your organization.

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Eva Taylor

Sr. Manager, Global Social Marketing

Evelyn Castillo

Research Strategist

Laura Padilla

Senior Campaign Manager

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Watch this webinar now

What you will learn in this webinar:

  • How to leverage digital data sources to uncover new customer insights
  • The framework for socializing insights and feedback loops in complex organizations
  • How to ensure customer insights are actionable to maximize business impact

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Falcon.io is now part of Brandwatch.
You're in the right place!

Existing customer?Log in to access your existing Falcon products and data via the login menu on the top right of the page.New customer?You'll find the former Falcon products under 'Social Media Management' if you go to 'Our Suite' in the navigation.

Paladin is now Influence.
You're in the right place!

Brandwatch acquired Paladin in March 2022. It's now called Influence, which is part of Brandwatch's Social Media Management solution.Want to access your Paladin account?Use the login menu at the top right corner.