[Webinar] Leveraging Social Media Trends for Brand Engagement

Unlock the secrets to staying ahead in the ever-evolving world of social media marketing.

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On demand webinar

[Masterclass] Understanding Consumer Loyalty: Discover 2021 Trends within Retail

Tuesday, May 25th, 10:00 am EDT | 15:00 BST

Brandwatch recently partnered with GWI to combine both our data sources and expertise to answer some of the big questions around customer advocacy and detraction for retailers.

Attend this masterclass on May 25th at 10:00 am EDT / 15:00 BST to discover what millions of digital data points can tell us about consumer advocacy in the retail industry as well as what preferences retailers can expect to continue into the future.

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Chase Buckle​

Head of Global Trends

Gemma Joyce

Head of Content

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What you will learn in this webinar:

  • The key reasons consumers advocate and detract from top retail brands
  • Top issues brands in this sector should keep an eye on to improve customer loyalty
  • How survey and social data can work together to generate fascinating insights

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Existing customer?Log in to access your existing Falcon products and data via the login menu on the top right of the page.New customer?You'll find the former Falcon products under 'Social Media Management' if you go to 'Our Suite' in the navigation.

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Brandwatch acquired Paladin in March 2022. It's now called Influence, which is part of Brandwatch's Social Media Management solution.Want to access your Paladin account?Use the login menu at the top right corner.