[New Research] Emojis and Emotions in 2021

We looked at over 20bn data points across 2021 to understand how we use emojis and emotional language to express ourselves online

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On demand webinar

[Masterclass] Understanding Consumer Loyalty: Discover 2021 Trends within Retail

Tuesday, May 25th, 10:00 am EDT | 15:00 BST

Brandwatch recently partnered with GWI to combine both our data sources and expertise to answer some of the big questions around customer advocacy and detraction for retailers.

Attend this masterclass on May 25th at 10:00 am EDT / 15:00 BST to discover what millions of digital data points can tell us about consumer advocacy in the retail industry as well as what preferences retailers can expect to continue into the future.

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Featuring

Chase Buckle​

Head of Global Trends

Gemma Joyce

Content Director

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What you will learn in this webinar:

  • The key reasons consumers advocate and detract from top retail brands
  • Top issues brands in this sector should keep an eye on to improve customer loyalty
  • How survey and social data can work together to generate fascinating insights

Complete the form to get instant access to the recording of this webinar.

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Crimson Hexagon has merged with Brandwatch. You’re in the right place!

From May 8th, all Crimson Hexagon products are now on the Brandwatch website. You’ll find them under ‘Products’ in the navigation. If you’re an existing customer and you want to know more, your account manager will be happy to help.