[Guide] The Social Media Management Maturity Model
Read the practical framework for leveling up your social media team.
Get the guide
Read the practical framework for leveling up your social media team.
Social media provides a unique and important opportunity for brands to learn more about how their online communities feel. By listening to, and sometimes joining in with, conversations, you’re able to glean valuable insights about what matters most to your customers.
In this webinar, you’ll hear how Co-op, one of the UK’s largest grocers, uses social listening to understand what’s important to their customers. From managing potential crises, engaging with influencers, and finding answers to questions you didn’t know you had, find out how you can apply the same successful strategies to your own business.
Senior Social Media Manager
Customer Success Director
Former Brandwatch Employee
What you will learn in this webinar:
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Existing customer?Log in to access your existing Falcon products and data via the login menu on the top right of the page.New customer?You'll find the former Falcon products under 'Social Media Management' if you go to 'Our Suite' in the navigation.
Brandwatch acquired Paladin in March 2022. It's now called Influence, which is part of Brandwatch's Social Media Management solution.Want to access your Paladin account?Use the login menu at the top right corner.
