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[Guide] The Social Media Management Maturity Model

Is your organization optimizing its potential on social?

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The Author
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Martin Thomas

Author of The Financial Times Guide to Social Media Strategy

Martin Thomas is a social business consultant and Institute of Directors’ course leader on digital and social media.

Articles by Martin Thomas

Falcon.io is now part of Brandwatch.
You're in the right place!

Existing customer?Log in to access your existing Falcon products and data via the login menu on the top right of the page.New customer?You'll find the former Falcon products under 'Social Media Management' if you go to 'Our Suite' in the navigation.

Paladin is now Influence.
You're in the right place!

Brandwatch acquired Paladin in March 2022. It's now called Influence, which is part of Brandwatch's Social Media Management solution.Want to access your Paladin account?Use the login menu at the top right corner.