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[Guide] The Social Media Management Maturity Model

Is your organization optimizing its potential on social?

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The Author
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Tyler Tai Bing Xiang

Social Media Data Analyst Brandwatch

Tyler is a Social Media Data Analyst based in Brandwatch’s Singapore office. His Facebook and Instagram feeds are full of cat and dog videos. Will also make a pun whenever he sees fit.

Articles by Tyler Tai Bing Xiang

Falcon.io is now part of Brandwatch.
You're in the right place!

Existing customer?Log in to access your existing Falcon products and data via the login menu on the top right of the page.New customer?You'll find the former Falcon products under 'Social Media Management' if you go to 'Our Suite' in the navigation.

Paladin is now Influence.
You're in the right place!

Brandwatch acquired Paladin in March 2022. It's now called Influence, which is part of Brandwatch's Social Media Management solution.Want to access your Paladin account?Use the login menu at the top right corner.