Streaming Wars: The Most Common Customer Pain Points
By Gemma JoyceSep 6
We looked at over 20bn data points across 2021 to understand how we use emojis and emotional language to express ourselves online
Published April 2nd 2020
Fake News Week 2020 wouldn’t be complete without exploring mis- and disinformation around climate change.
The last year has seen mass protests and devastating bushfires. We’ve also seen the debate around the climate crisis continue – it’s an incredibly divisive topic.
Let’s get into the data.
We’ll start with insights we found using BuzzSumo, that helps us understand which content performs best around a particular topic.
Perhaps the most shocking thing we found out was that the climate change content that got the most engagements in the last year is from a known conspiracy site called Natural News.
The article was engaged with 4.2 million times and was shared more than any of the others on our list on Facebook.
Note: Engagements are defined as shares on Twitter, comments on Facebook, posts on Reddit, and other metrics.
While Natural News has been condemned as a purveyor of fake news for a long time (Forbes 2016, Fast Company 2019, The Daily Beast 2020), it’s still able to generate plenty of interest across social media.
This links to something Ania Korsunska, who studies fake news from a structural perspective, shared with us in Fake News Week 2019:
“Recent research has showed that misinformation spreads far and wide, and corrections kind of limp behind, but never catch up. People never spread corrections – they’re never going to go as far as the original story.” – Ania Korsunska (read the full interview here).
No matter how many times something is debunked, it seems misinformation continues to spread faster than truth.
This is also demonstrative of the power of networks built around a particular belief. Without a strong support network, Natural News would not be able to achieve numbers like this.
At the end of 2019 and beginning of 2020, the world was shocked by the raging Australian bushfires.
But beyond the goodwill gestures and stories of bravery was a political battle about the causes of the fires.
To simplify the debate (recognizing that there is more nuance to it than this), one side believes the primary cause of the fires to be the climate crisis which created the conditions for the devastation. The other side believes the primary cause of the fires is arson, perhaps even by climate activists looking to dial up fear around climate change.
The debate was spreading fast on social media. At one point in January, we found 23k unique authors discussing the arson vs climate change debate.
It’s not “dozens of firebugs”, it’s HUNDREDS!
Climate activists are lighting fires in a desperate bid to amp up #ClimateChange fear. They should be jailed, along with the @Greens politicians who incited them!#auspol #ClimateChangeHoax #ArsonEmergency https://t.co/kek1EiYvuF
— BeachMilk (@BeachMilk) January 1, 2020
But the stats used to back up claims like this were dubious. As this article from BBC Reality Check shows, there seems to be some cherry picking and overstating going on.
Misleading stats even made their way into a UK House of Commons speech, prompting a group of scientists to write in the Guardian:
“The claim that arson is a primary cause of this season’s bushfires has been comprehensively debunked: fire officers report that the majority of blazes were started by dry lightning storms. Nevertheless, social media is awash with false claims about the role of arson, obscuring the link between climate change and bushfires”
Scrolling through the mentions of this issue, we found a lot of abusive commentary.
While Covid-19 is the primary concern for the world right now, we wouldn’t be surprised if there are more fiery (and potentially nasty) exchanges both on and offline over climate change in 2020.
If you’d like to read more from Fake News Week 2020, click here to find links to all the relevant content.
How can brands arm themselves with the right insights to stay ahead of misinformation and maintain an authentic relationship with their customers?.
Managing Director of Government Affairs