[Guide] The Social Media Management Maturity Model
Read the practical framework for leveling up your social media team.
Get the guide
Read the practical framework for leveling up your social media team.
Reviews allow you to investigate the feedback that your consumers are leaving about your products or brand. Monitor these trends over time, across a plethora of review sites, to see if attitudes to your product improve over time.
We collect mentions from a wide range of review sites including: Google Play, Apple App Store, BestBuy, Glassdoor, and so much more!
Benchmark your product against your competitors over reviews, news, social to build a holistic view of your brand or product
Get 12 months historical data for reviews of your products or brand. Check if your customers that are leaving reviews on review sites echo the same feedback that’s happening across social. Curate the perfect response, targeted for the right platform.
Existing customer?Log in to access your existing Falcon products and data via the login menu on the top right of the page.New customer?You'll find the former Falcon products under 'Social Media Management' if you go to 'Our Suite' in the navigation.
Brandwatch acquired Paladin in March 2022. It's now called Influence, which is part of Brandwatch's Social Media Management solution.Want to access your Paladin account?Use the login menu at the top right corner.
