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Brandwatch Consumer Research unlocks the full power of AI to gain fast and reliable insights from over 100 million online sources
Our intelligent combination of proprietary and generative AI does the heavy lifting to deliver insights you would have missed.
Iris, your AI assistant, turns data into human-readable insights instantly
Powered by neural networks and deep learning and trained on billions of images
Machine learning powered by Brightview lets you train the system to categorize the data in any way you want
Allowing anyone to instantly find the data they’re looking for
With Consumer Research you get instant access to the world’s largest archive of consumer opinions. In times of planning or crisis, pull on the big moments going back in time, and give your decision makers the context they need to make a call, right now.
Posts from today back to 2008
New posts at your disposal, every day
Integrate new data sources faster than anybody on the market
Upload and analyze any enterprise-held data alongside online data to build the complete view of your customer voice
Brandwatch is consistently recognized as the leading solution by industry analysts and the customers who rely on us to build a better understanding of their consumers.
Intelligently combine human-supervized tools, proprietary AI and generative AI in limitless combinations
Delivered to all stakeholders, from proactive alerts to intelligent reporting
Integrations with a full suite of intelligence products that scale with your needs
Simultaneously analyze and compare multiple huge data sets at speed
Deep expertise to help your organization mature in digital consumer intelligence
Extensive services backed by a 99% customer satisfaction score
Experts around the globe to help you take your market research strategy to the next level
Find out how Consumer Research delivers instant insights about your brand, products, competitors, and trends in your market space.
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Consumer Research forms the basis of Brandwatch's consumer intelligence solution, with add-on apps providing enhanced functionality for specific use cases.
Existing customer?Log in to access your existing Falcon products and data via the login menu on the top right of the page.New customer?You'll find the former Falcon products under 'Social Media Management' if you go to 'Our Suite' in the navigation.
Brandwatch acquired Paladin in March 2022. It's now called Influence, which is part of Brandwatch's Social Media Management solution.Want to access your Paladin account?Use the login menu at the top right corner.