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[Guide] The Social Media Management Maturity Model

Read the practical framework for leveling up your social media team.

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blog article

How Can Brands Prepare for the Future of Retail?

Marketing

By Hannah TregearJul 5 2013

...ions stood out: price, colour protection, sensory feedback and product messaging. Within each theme we looked at topics of conversation in relation to that theme, where online conversation was taking place and which colour care shampoo brands were associated with that theme of conversation. Want to k...

blog article

The Beginner’s Guide to Calculating Social Media ROI

Marketing

By AJ WilcoxMar 31 2014

...of click-throughs, is vital to proving that your brand is visible on social media. Click-through rate, simply stated, is the ratio of how often people who see your ad, keyword, or brand on a particular site actually click and follow it. Or in a simple formula, CTR = Clicks ÷ Views (or Impressions)....

blog article

Master Planning for CMOs: Leveraging CX Mapping to Harness Everything, and Everyone

Marketing

By Dennis WakabayashiJan 4 2017

...X value is related to the digital maturity of the brand and/or CMO Whether we’re talking about Unicorns, Left and Right Brainers, or simply modern marketers, it all comes down to the level of digital maturity a person, organization, brand or CMO has to work with. In general, aspiring digital maturity...

blog article

Ask an Influencer: 5 Creative Ways to Amplify your Expertise on Social

Marketing

By Mel CarsonDec 15 2015

...your content This is a content marketing tip for brands but there is no reason why your personal brand can’t be helped by ensuring your writing gets the very best return on investment. If you’re writing a blog post or a white paper, make sure you add elements to SlideShare or create a short video to...

blog article

The Age of the Customer: Why Being Data-driven and Customer Obsessed is a Must

Marketing

By Dinah AlobeidMar 29 2017

...cept of being customer-obsessed. Much like bakery brand Grupo Bimbo does. The company’s Marinela brand of Gansito snack cakes benefited hugely in reputation and sales thanks to constantly streaming in the voice of the customer in their in-house agency center of excellence. When insight from data is h...

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Falcon.io is now part of Brandwatch.
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Existing customer?Log in to access your existing Falcon products and data via the login menu on the top right of the page.New customer?You'll find the former Falcon products under 'Social Media Management' if you go to 'Our Suite' in the navigation.

Paladin is now Influence.
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Brandwatch acquired Paladin in March 2022. It's now called Influence, which is part of Brandwatch's Social Media Management solution.Want to access your Paladin account?Use the login menu at the top right corner.