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Guide

Crisis Management

Mishandled social media crises can severely impact businesses and their reputations. Read this guide to learn exactly how to crisis-proof your organization.

Throughout the guide, you’ll hear from Mangold Consultancy crisis management experts who’ll discuss:

  • The role of social listening in crisis management
  • How to build an early warning system and spot potential crises
  • How to develop deeper intelligence around consumer data to feed into your organization’s crisis management strategy
  • Crisis management in action: A step-by-step manual
  • And bonus! A crisis management plan checklist

Fill out the form to get instant access.

Falcon.io is now part of Brandwatch.
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Existing customer?Log in to access your existing Falcon products and data via the login menu on the top right of the page.New customer?You'll find the former Falcon products under 'Social Media Management' if you go to 'Our Suite' in the navigation.

Paladin is now Influence.
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Brandwatch acquired Paladin in March 2022. It's now called Influence, which is part of Brandwatch's Social Media Management solution.Want to access your Paladin account?Use the login menu at the top right corner.