How to Prepare for and Manage a Crisis
By Ksenia NewtonMar 23
In this free report we dive into millions of consumer posts on social media
to discover the latest changes in consumer behavior.
Community Manager is an increasingly common job title with the ever-growing prominence of social media, but what does it actually mean? What does a Community Manager do?
We stopped by the Community Manager Meet Up at the Driskill Hotel during SXSW 2013 to chat to a whole gang of CMs about their views on what they do and what being a Community Manager means to them.
Whilst every CM has a slightly different role, the themes of being the voice of the brand and also being ‘there’ for people were particularly common.
What does community management mean to you? What does it entail? How/if does it differ to social media management? We want to hear your views – join in with the converstaion in the comments below, or tweet us – @brandwatch.
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Existing customer?Log in to access your existing Falcon products and data via the login menu on the top right of the page.New customer?You'll find the former Falcon products under 'Social Media Management' if you go to 'Our Suite' in the navigation.
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