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Guide

Social Listening in Practice: Community Management

In this guide, we’ll give a complete overview on how community managers can:

  • Grow their audience
  • Keep their community happy
  • Turn satisfied customers into passionate advocates

Fill out the form to get instant access.

The role of the community manager is one of the fastest growing in digital.

Awareness of the value of their role and the hard work they do – wearing many hats, managing many priorities and keeping individuals happy – is thankfully growing.

This practical, tips-filled guide will provide helpful navigation and answer your questions about online communities.

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Falcon.io is now part of Brandwatch.
You're in the right place!

Existing customer?Log in to access your existing Falcon products and data via the login menu on the top right of the page.New customer?You'll find the former Falcon products under 'Social Media Management' if you go to 'Our Suite' in the navigation.

Paladin is now Influence.
You're in the right place!

Brandwatch acquired Paladin in March 2022. It's now called Influence, which is part of Brandwatch's Social Media Management solution.Want to access your Paladin account?Use the login menu at the top right corner.