10 Steps to Effective Competitor Intelligence
Learn the ten competitor benchmarks marketers should care about, and how to apply them instantly.
Creating a Culture of Competitive Excellence
In this guide we look at the three steps your brand needs in place to succeed in an increasingly competitive playing field.
Selecting a Social Media Management (SMM) Tool
Finding the perfect social media management solution for your business can feel like an insurmountable task. However, it doesn’t have to be.
Using Social Intelligence to Create Authentic Content
Learn how audience intelligence can power data-driven content strategy, to reach and resonate with the right people.
A step-by-step guide to expert crisis management
Discover how Brandwatch can help you avert potential PR crises, equipped with lessons from the world's biggest brands.
7 Mistakes Marketers Make and How to Avoid Them
Brandwatch helps thousands of marketers avoid common mistakes. Learn how in this report.
The evolution of the customer journey
Evolve your customer journey strategy, by creating memorable experiences for your customers, in the right place, at the right time.
Real-time Marketing and the Dynamic Customer Experience
Moving beyond the Oreo moment. The steps to providing real value at the right time, across the customer journey
Using Social Data to Improve ROI
Actionable advice to use social data to get bigger returns from your campaigns
Social Listening in Practice: Benchmarking CX
Learn how to benchmark your company's customer experience, and bring the voice of the customer to your business goals.