Forrester Wave Report: Enterprise Social Listening Platforms

The Forrester Wave™: Enterprise Social Listening Platforms

This report examines the current state of the social listening landscape and evaluates the 12 most significant platforms in this space: Brandwatch, Cision, Clarabridge, Crimson Hexagon, NetBase, Networked Insights, Oracle, Prime Research, Salesforce, Sprinklr, Synthesio, and Sysomos.

Each platform is ranked according to how well they meet the challenges faced by today’s enterprise customer.

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